New Landing › How can we help? › Atelier › Shop Product Element Order By option does not work

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • May 24, 2015 at 5:44 am #177975
    thk
    Member
    Post count: 16

    Hello,

    I am having an issue with the “Product” Element, specifically where the “Order” and “Order By” options don’t seem to stick. So, for example, product order does not change when selecting order by title or by date, or by an ascending or descending order, etc. All other options appear to work.

    And, one additional thought regarding the “Product” Element: it would be very useful to be able to output just a single product, in a single column. At the moment, one can enter a single, selected product, but inside a minimum of two columns, so there is an unnecessary empty column when selecting just one product.

    Regardless, thank you for the very nice theme, and for the ongoing updates, which are making it even nicer.

    thk

    May 27, 2015 at 8:27 am #178707
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Seems to not be working for me either, thanks for letting us know, I will forward this to the developer

    – Kyle

    May 27, 2015 at 10:24 pm #178940
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for pointing that out @thk – I’ll check that out and get it fixed for the next update. We’re hoping to release that tomorrow 🙂

    – Ed

    May 30, 2015 at 7:03 am #179846
    thk
    Member
    Post count: 16

    Hi Ed and Kyle,

    Thank you for the very quick turnaround — your 1.3 update has fixed the issue.

    There still seems to be one minor issue with this ordering of products, namely, that the “ORDER BY” function disappears all-together when selecting and saving the “MULTI-MASONRY DISPLAY” option.

    It may be designed this way, in that the multi-masonry display cannot support ordering, but just thought I would mention it, as this Product Element is one the most powerful features in your theme, and it would be very useful to have it apply to all the different display types.

    Regardless, thank you for the very timely, ongoing updates.

    thk

    June 1, 2015 at 9:29 am #180165
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Will check that, thanks

    – Kyle

    June 1, 2015 at 5:06 pm #180351
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @thk

    Unfortunately it’s not possible with the multi-masonry, as we have to ensure that the blocks fit together uniformly – it would be too difficult if they were ordered too.

    – Ed

    June 1, 2015 at 6:41 pm #180394
    thk
    Member
    Post count: 16

    Hi Ed,

    Understood. Thank you, again, for the previous fix.

    thk

    June 2, 2015 at 7:38 am #180490
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Atelier
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