ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• May 21, 2015 at 9:15 am #177237
  derestricted

  Member

  Post count: 76

  Hi, I have just been hit with some GPU overage usage charges by my host media temple and on looking at the GPU Usage report I see a 404 error for wp-content/themes/dante/images/view-image.png is the 2nd highest user of GPU use after my homepage! using 44.482 GPU’s

  My question is what is this file and why is it missing? I have uploaded my logo now under that name and url so the 404 error will hopefully disappear and my charges will reduce but you guys should look into this and if you could let me know what that image is used for and why it is missing so I and or you can fix it at the code level that would be much appreciated.
  thanks

  Attachments:

  You must be logged in to view attached files.
  May 21, 2015 at 10:42 am #177294
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please download the latest version of theme. Extract it and find this file view-image.png at images directory and upload at wp-content/themes/dante/images/ through FTP software.
  Thanks
  Mohammad

  May 21, 2015 at 11:02 am #177306
  derestricted

  Member

  Post count: 76

  I downloaded it again from under downloads in my account on theme forrest, but that image is not in the images folder. Did you check it?

  May 21, 2015 at 11:16 am #177310
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  May 21, 2015 at 11:47 am #177326
  derestricted

  Member

  Post count: 76

  Thanks, I downloaded it, but the file is still not there. I also have the latest version of dante already installed. That file must be referenced somewhere because its showing up in my GPU usage report and costing me money.

  May 21, 2015 at 3:07 pm #177421
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please upload the attached view-image.png file at /dante/images/ through FTP software.
  Thanks
  Mohammad

  Attachments:

  You must be logged in to view attached files.
  May 21, 2015 at 3:08 pm #177424
  derestricted

  Member

  Post count: 76

  ok, thanks.

  May 21, 2015 at 3:10 pm #177426
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You most welcome.
  Thanks
  Mohammad

• Back to forum

  Posted in: Dante