ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• May 17, 2015 at 4:22 pm #175664
  tristan_bethe

  Member

  Post count: 15

  Hi Guys,

  Just purchased Atelier and installed it on a clean WP installation. Followed the instructions, activated all the plugins and imported the theme.

  However there seems to something wrong with the dropdown menus:
  http://185.10.98.13/~stat03/wp/

  Happens on chrome,firefox and IE on windows 8.1

  What did I do wrong?

  Thanks

  Attachments:

  You must be logged in to view attached files.
  May 17, 2015 at 5:24 pm #175671
  tristan_bethe

  Member

  Post count: 15

  Switching the wp to a new domain and directly in the root instead of /wp… might be the issue.. I notice that some pages doe not take that subfolder into account.. better keep it simple. previous mentioned link might not work anymore..

  May 17, 2015 at 5:47 pm #175676
  tristan_bethe

  Member

  Post count: 15

  mmh that seems not to have been the problem: http://www.th3rd.xyz/

  Any thoughts?

  May 17, 2015 at 6:53 pm #175692
  tristan_bethe

  Member

  Post count: 15

  Tried deleting WP and starting over from scratch again.. to no avail.. same problem still. Maybe good to know.. this was also my first day installing WP ever. I did so using http://www.directadmin.com/

  I might have missed something basic.

  May 18, 2015 at 9:25 am #175846
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  There’s too many top level menu items, you’re best deleting that menu and creating your own

  – Kyle

  May 18, 2015 at 9:31 am #175853
  tristan_bethe

  Member

  Post count: 15

  Alright… but this is default in your demo content importer then? Thanks

  May 18, 2015 at 9:37 am #175862
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  It looks like you tried to import multiple times? Which has caused duplicated menu items

  – Kyle

  May 18, 2015 at 9:39 am #175867
  tristan_bethe

  Member

  Post count: 15

  I noticed that before.. then I wiped the complete WP setup and started over.. this is what you see after the first import, or do I need to more thoroughly delete something apart from the WP install?

  May 19, 2015 at 9:04 am #176335
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Will forward this to my colleague for you

  – Kyle

  May 19, 2015 at 9:06 am #176337
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  In those situations try to delete only the menus, and import the demo content only once more.

  -Rui

  May 19, 2015 at 9:25 am #176346
  tristan_bethe

  Member

  Post count: 15

  Hi Rui,

  Good idea! Looks a bit better now.. but not quite correct yet:
  http://www.th3rd.xyz/

  May 19, 2015 at 10:14 am #176371
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  It seems the site is running out of memory can you increase WordPress memory inside wp-config.php to 256M

  https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

  -Rui

  May 19, 2015 at 11:37 am #176425
  tristan_bethe

  Member

  Post count: 15

  Thanks… I tried it, broke something, changed the values back but now the site wont come up.. Might also not be allowed by my host. Can you recommend a good WP host which allow changing those settings?

  May 19, 2015 at 11:55 am #176430
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  WP Engine is the host we use.

  Can you provide me ftp access to see if I can change it?
  Use the private reply.

  -Rui

  May 19, 2015 at 11:58 am #176433
  tristan_bethe

  Member

  Post count: 15

  This reply has been marked as private.
• Back to forum

  Posted in: Atelier