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  Posted in: Atelier
• May 16, 2015 at 10:54 am #175545
  boza247

  Member

  Post count: 2

  Hi,

  I feel a bit embarrassed posting this as I’ve installed dozens of themes without any issues. But I can’t install Atelier without a problem.

  Uploading via WordPress I get an error message “Are you sure you want to do this. Please try again” (see image). If I select try again, it uploads the file again and presents the same message.

  Uploading by FTP resulting in Filezilla saying there were 76 files that failed to transfer.

  This website is hosted on pretty good hosting – a VPS from Liquidweb

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  May 17, 2015 at 10:55 am #175636
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Don’t doubt the hosting is good or not, but something is wrong in that specific installation.

  Has a first approach can you provide us admin access to check it our self’s? Probably we will also need ftp access.

  Use the private reply.

  -Rui

  May 17, 2015 at 5:04 pm #175670
  boza247

  Member

  Post count: 2

  This reply has been marked as private.
  May 18, 2015 at 9:41 am #175870
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  May 18, 2015 at 12:40 pm #175985
  boza247

  Member

  Post count: 2

  This reply has been marked as private.
  May 18, 2015 at 12:52 pm #175992
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  yes, It seems that is configured that way.
  -Rui

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  Posted in: Atelier