New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product page and "Add to cart" button issue

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Neighborhood
  • May 14, 2015 at 9:38 am #174802
    Gierano
    Member
    Post count: 33

    After update theme on v2.18 and woocommerce on v2.3.8 have some issue on product page.

    1. Product description (description, reviews, share) shifted downward under the product image.
    2. The button is displayed incorrectly.

    Please help to fix this error.

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    May 14, 2015 at 9:44 am #174804
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue.
    Thanks
    Mohammad

    May 14, 2015 at 9:47 am #174805
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    May 14, 2015 at 9:58 am #174807
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using any cache plugin?
    Thanks
    Mohammad

    May 14, 2015 at 10:02 am #174809
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    May 14, 2015 at 12:43 pm #174898
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need wordpress admin login detail to check it.
    Thanks
    Mohammad

    May 14, 2015 at 1:07 pm #174908
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    May 14, 2015 at 2:22 pm #174934
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate neighborhood parent theme. Hope it should display perfect.
    Thanks
    Mohammad

    May 14, 2015 at 2:28 pm #174940
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    May 14, 2015 at 2:42 pm #174942
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have this error in your javascript console.
    ‘Roost Error: Domain must use HTTPS to use Roost for Chrome.’

    Also try to deactivate all plugins except Woocommerce and try again.

    -Rui

    May 14, 2015 at 3:02 pm #174949
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    May 14, 2015 at 3:18 pm #174956
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad we could help.
    -Rui

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    Posted in: Neighborhood
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