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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Atelier
  • May 13, 2015 at 10:07 am #174413
    angelmonter
    Member
    Post count: 9

    Hello,

    I do not get to activate any of the demos in conditions, or loacles facilities or on my web server.

    You can tell me which settings have to be made on the WordPress to work?

    Thanks! excelete issue indeed!

    May 13, 2015 at 10:12 am #174414
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What specific demo you are trying to import?
    Can you provide admin credentials so we can check what can be wrong?

    Use the private reply.

    -Rui

    May 13, 2015 at 10:38 am #174424
    angelmonter
    Member
    Post count: 9
    This reply has been marked as private.
    May 13, 2015 at 10:55 am #174440
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 13, 2015 at 11:08 am #174445
    angelmonter
    Member
    Post count: 9
    This reply has been marked as private.
    May 13, 2015 at 11:12 am #174448
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 13, 2015 at 11:26 am #174453
    angelmonter
    Member
    Post count: 9

    correct, only the first “test.lacolometa.net”

    Thanks for the quick

    May 13, 2015 at 12:24 pm #174484
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I imported the content but the server is running out of memory.

    Can you ask your host to increase the PHP memory limit from 128mb to 256mb?
    Thanks

    -Rui

    May 13, 2015 at 2:26 pm #174567
    angelmonter
    Member
    Post count: 9

    Hello,

    No, the most we got was 128MB, I have to replace the hosting …

    You can do something with 128mb?

    May 13, 2015 at 2:28 pm #174569
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I already pushed WordPress memory to the maximum but still running out of memory.

    Can you check or ask the hosting support to check the error logs of the server to see if they can found any problem.

    -Rui

    May 20, 2015 at 10:46 am #176846
    angelmonter
    Member
    Post count: 9

    Solved.

    The problem was hosting, with a new import of the demos work perfectly.

    Thanks !!

    May 20, 2015 at 10:52 am #176851
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad to hear it. No problem.
    -Rui

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