New Landing › How can we help? › Atelier › Bug with Product Variation Images – Not Resolved

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Atelier
  • May 11, 2015 at 6:55 am #173603
    josh monin
    Member
    Post count: 11

    Hey Swift Ideas,

    This issue below was asked by a fellow user, and fixed by the user himself. I am having the same problem, but can not fix it.

    Any support would be much appreciated. See below for description of problem

    “Hi there,

    I set up our variable products with images so that when you select a color it will switch to that variation. That works great! But it seems to replace the image of the first gallery image with the selected variation, so then I can’t actually click the first gallery thumbnail. This means the displayed image is different from the first gallery one, yet I can’t click on it.

    Also, because it seems to just swap the FIRST gallery image with the variation one, if I have any of the other gallery images selected when I choose my color then it doesn’t show the variation one until I go back and click the first thumbnail.”

    May 11, 2015 at 10:39 pm #173906
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us an url to one of your variable products to check this?

    -Rui

    May 11, 2015 at 11:34 pm #173917
    josh monin
    Member
    Post count: 11
    This reply has been marked as private.
    May 11, 2015 at 11:35 pm #173918
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Of course.
    posted here in a private reply, only our support team will see it.

    -Rui

    May 12, 2015 at 12:25 am #173927
    josh monin
    Member
    Post count: 11
    This reply has been marked as private.
    May 12, 2015 at 12:50 am #173928
    josh monin
    Member
    Post count: 11
    This reply has been marked as private.
    May 13, 2015 at 11:27 am #174455
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Josh,

    Have you tested v1.10 of the theme? I’m pretty sure the variations issue was resolved.

    If not, let us know.

    – Ed

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