New Landing How can we help? Cardinal Social Share — Pinterest can't find image

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Cardinal
  • #171108
    mango_delight
    Member
    Post count: 26

    When I press the share button on the product pages, Pinterest can’t find the product images. I’ve tried it on every browser on several different devices, and it just doesn’t work. Any ideas?

    #171484
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you take a screenshot?
    I don’t have pinterest account, I tried with Facebook and the images were there.

    Thanks

    -Rui

    #171499
    mango_delight
    Member
    Post count: 26

    Sure, I attached a screenshot of what appears when I use Pinterest through social share. I use Yoast’s WordPress SEO for Facebook, which lets me customize the Facebook link.

    Pinterest works fine if I’m using the browser plug-in, but I use Pinterest often enough to know Pinterest has a browser plug-in. Most people do not (you are the perfect example). It’s just the dang social share button doesn’t pick up the product photos — or any photos.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    #171637
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can try to disable all your plugins and clear the cache just to discard any possible plugin conflict?

    thanks

    -Rui

    #250329
    LeoZS
    Member
    Post count: 1

    Hi!

    Samething happend to us. We have downloaded the version one month ago and istalled the following plugins:

    Asesor de Cookies
    Breadcrumb NavXT
    Google Analytics por Yoast
    Slider Revolution
    Swift Framework
    Yoast SEO

    The error is thisone:
    Parameter ‘image_url’ (value http:null) is not a valid URL format.

    Can you please help?

    Regards

    #250356
    David Martin – Support
    Moderator
    Post count: 20834

    @LeoZS is this on a localhost install or a live URL?

    Please add a WP login for us to take a closer look.

    Thanks.

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register