New Landing How can we help? Themeforest Theme Support Dante Theme Options Missing?

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Dante
  • #171028
    churchcycles
    Member
    Post count: 12

    Hello. We recently purchased and installed Dante. It doesn’t appear that we are able to edit the theme options. No matter which option we click on the field to the right is blank. Not sure what we’re missing. New to Dante; been using uDesign previously. TIA

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    #171088
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s strange. Something is wrong.

    Can you provide us admin access to check it?
    Use the private reply.

    Also check if you find any error in the error logs in the server.

    -Rui

    #171364
    churchcycles
    Member
    Post count: 12
    This reply has been marked as private.
    #171448
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #171527
    churchcycles
    Member
    Post count: 12

    Hello. Please try again using the default login url.

    Thank you.

    #171552
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just checked and that is caused by this plugin “Ultimate Under Construction page”
    It’s breaking the normal script load.

    Try to deactivate it an has an alternative use our Maintenance mode where you can choose a custom page to display to the visitors.

    -Rui

    #171744
    churchcycles
    Member
    Post count: 12

    That fixed it! Thank you for your help!

    #171747
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted now.
    -Rui

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