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  Posted in: Flexform
• April 30, 2015 at 5:52 pm #170631
  irishmark

  Member

  Post count: 19

  Comments form seems to have disappeared from all the pages.

  On the link given there are at least 6 comments on this post and they have all disappeared along with the comment form.

  HELP!

  May 1, 2015 at 12:37 am #170676
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I Checked that post and the comments are waiting approval. Check the attached screenshot

  https://www.dropbox.com/s/pslqjfa8ibrt9c2/comments_issue.png?dl=0

  did you install any plugin recently?
  Also check your discussion settings in WordPress.

  -Rui

  May 1, 2015 at 8:43 am #170742
  irishmark

  Member

  Post count: 19

  Hi Rui,

  That is not quite accurate – the comments are “Awaiting spam check” which is different to waiting approval. Also the comment form and the comments were all awaiting spam check before they disappeared from the front-end.

  However this is not the issue. The comments and the form do not appear on the page:

  May 1, 2015 at 9:18 am #170750
  irishmark

  Member

  Post count: 19

  Sorry – Comments set to close after 14 days was selected.
  All works now.

  May 1, 2015 at 9:26 am #170753
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You have version 1.62 installed. Update to 1.65.
  Thanks
  Mohammad

  May 1, 2015 at 11:48 am #170810
  irishmark

  Member

  Post count: 19

  Hi Mohammed – That also was not the issue as I reverted back to the previous version of the theme to check if it was causing issues.

  The original post was based on when the theme was at version 1.65

  May 1, 2015 at 11:56 am #170814
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. I saw that 14 days configuration,that why I told you to check the discussion settings.

  Glad it’s sorted.

  -Rui

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  Posted in: Flexform