New Landing › How can we help? › Cardinal › Swift Framework Install

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    Posted in: Cardinal
  • April 29, 2015 at 1:30 pm #170075
    hofft
    Member
    Post count: 12

    Hi,
    Suddenly I was asked to install the Swift Framework plugin. After I’ve overwritten the files from the original source file, both, the page and admin dashboard went blank:( What should i do now?
    h.

    April 29, 2015 at 1:33 pm #170078
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    So this happened after you installed the Swift Framework Plugin?

    – Kyle

    April 29, 2015 at 1:45 pm #170092
    hofft
    Member
    Post count: 12
    This reply has been marked as private.
    April 29, 2015 at 1:54 pm #170096
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you get to the backend?

    – Kyle

    April 29, 2015 at 1:56 pm #170098
    hofft
    Member
    Post count: 12
    This reply has been marked as private.
    April 29, 2015 at 2:09 pm #170105
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Provide ftp access in a private reply so I can help you out.

    -Rui

    April 29, 2015 at 2:20 pm #170116
    hofft
    Member
    Post count: 12
    This reply has been marked as private.
    April 29, 2015 at 2:37 pm #170124
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    April 29, 2015 at 2:42 pm #170127
    hofft
    Member
    Post count: 12
    This reply has been marked as private.
    April 29, 2015 at 3:02 pm #170133
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    April 29, 2015 at 3:20 pm #170143
    hofft
    Member
    Post count: 12
    This reply has been marked as private.
    April 29, 2015 at 3:21 pm #170144
    hofft
    Member
    Post count: 12
    This reply has been marked as private.
    April 29, 2015 at 3:35 pm #170146
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    If you made any change in the template files,yes those will be lost.

    You should move the changes to a child theme. If you just changed the theme options and content then there is no problem because that’s stored in the database.

    -Rui

    April 29, 2015 at 4:01 pm #170161
    hofft
    Member
    Post count: 12
    This reply has been marked as private.
    April 29, 2015 at 4:17 pm #170169
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    what have you done? Can I delete the current cardinal directory, upload the latest version and install the Swift framework plugin?

    -Rui

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