New Landing How can we help? Themeforest Theme Support Neighborhood Home Page not displaying properly

  • This topic has 4 replies, 2 voices, and was last updated 11 years by BBadmin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • #16883
    BBadmin
    Member
    Post count: 97

    Hi.
    I love the theme but the home page is not displaying anything like the demo which is really frustrating since thats the whole reason I bought it!

    I have a long list of issues, however my main one is getting the homepage right.
    Can you please help, all of my content is diplaying over to the right and looks nothing like the demo.

    Are there known issues that are being worked on?

    thanks

    #17118
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    #17203
    BBadmin
    Member
    Post count: 97
    This reply has been marked as private.
    #17384
    Melanie – SUPPORT
    Member
    Post count: 11032

    If you wipe your WP installation clean of all your content and let me know your wp-admin and FTP login details I’ll gladly give it a shot.

    Chances are, that if you had a problem with the installation which is caused by the server, it won’t work for me either, but I’ll gladly give it a shot.

    Cheers

    #17459
    BBadmin
    Member
    Post count: 97
    This reply has been marked as private.
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