ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• April 26, 2015 at 6:42 am #168635
  luismac

  Member

  Post count: 9

  HELLO. I AM USING THE NEIGHBORHOOD THEME. IN THE ADMIN, I CANNOT CHANGE THE LOGO, COLORS, ETC.. AS I MAKE CHANGES, I SAVE CHANGES AND IT RE-DIRECTS ME TO A 404 ERROR PAGE. WHAT GIVES ??

  April 26, 2015 at 9:12 am #168653
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Something is wrong in your installation.
  can you provide us your site url and admin credentials so we can check it?

  Use the private reply.

  -Rui

  April 26, 2015 at 6:33 pm #168755
  luismac

  Member

  Post count: 9

  This reply has been marked as private.
  April 26, 2015 at 6:43 pm #168758
  luismac

  Member

  Post count: 9

  This reply has been marked as private.
  April 26, 2015 at 9:58 pm #168796
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  April 27, 2015 at 3:35 am #168833
  luismac

  Member

  Post count: 9

  This reply has been marked as private.
  April 27, 2015 at 11:44 am #169007
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Please don’t use Caps lock. It’s difficult to read.

  I tried to change the logo and happened the same thing. Can you provide ftp access to check your log errors among other things.

  Use the private reply.

  Thanks.
  -Rui

  April 27, 2015 at 8:08 pm #169188
  luismac

  Member

  Post count: 9

  This reply has been marked as private.
  April 28, 2015 at 12:56 pm #169560
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Can’t find the error log files in your server. The htaccess file seems fine.

  Can you ask your host to send you the error log files and send us in a zip file to see if we find any clue about that redirection.

  -Rui

  April 28, 2015 at 7:17 pm #169693
  luismac

  Member

  Post count: 9

  There are no errors! I contacted server admin, error log is clean and clear. No errors reported.

  April 28, 2015 at 7:30 pm #169696
  luismac

  Member

  Post count: 9

  This reply has been marked as private.
  April 28, 2015 at 7:49 pm #169697
  No Dinx

  Member

  Post count: 25

  I am also having this issue with one of our sites running Cardinal 2.08

  We have at least 6 sites running Cardinal and WordPress 2.2.1

  I also noticed that the menu type changed (and I cannot change it back unless I change it through a MYSQL editor) and lots of issues with the fonts.

  This site in particular was just hemorrhaging memory – error log got up to over 100 GIGABYTES and was throwing fatal memory errors preventing non wordpress admin accounts from logging in.

  I downloaded a full backup and booted it up through MAMP locally and the issue is gone. Which makes my first guess to be related to file/directory permissions.

  Hope this helps and I am in for the fix, please help!

  April 28, 2015 at 8:12 pm #169699
  No Dinx

  Member

  Post count: 25

  Noticed this in the database … “transients” row?

  Attachments:

  You must be logged in to view attached files.
  April 28, 2015 at 8:22 pm #169706
  No Dinx

  Member

  Post count: 25

  Got a workaround:

  1. via ftp rename the swift-framework plugin folder from “swift-framework” to “!swift-framework” this is to “hard” disable it.

  2. delete cardinal v2.08 via ftp. downloaded cardinal v2.06 and uploaded it to /wp-content/themes folder.

  3. found a backup of the database from before i upgraded to cardinal v2.08. copy from the old database the contents of wp_options table, sf_cardinal_options row, option_value cell

  4. paste the old sf_cardinal_options data into the cell of the current database.

  TLDR revert back to cardinal 2.06, disable swift-framework plugin, override the 2.08 options in the database with 2.06 options from a backup.

  confirmed working for me.

  April 28, 2015 at 8:29 pm #169709
  luismac

  Member

  Post count: 9

  PLEASE DISREGARD THIS THREAD, I HAVE DECIDED TO LOOK ELSEWHERE FOR A TEMPLATE…

• Back to forum

  Posted in: Neighborhood