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  Posted in: Neighborhood
• April 16, 2015 at 6:59 pm #165724
  kluongt

  Member

  Post count: 22

  I have the latest Neighborhood theme version and now I am having the issue with the shopping cart on the header top right.

  If I add 1 item to my shopping cart, the shopping cart icon on top shows corectly
  If I go to single item page, increase quantity more than two and then click on the ‘Add to shopping bag’, the shopping cart icon on top did not update the dollar amount and did not show the item that I just added. However when I go to view cart, it shows everything correctly that I have added earlier, but the shopping cart icon did not update. You can see the attached image, you can notice that the shopping cart icon shows $56, but the on the cart page, the cart subtotal is $76.25

  Also, when I click on the the shopping cart icon, it shows me the list of item i just added to shopping cart, but when I click on the ‘X’ to remove that item, it did not work.

  Please help

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  April 16, 2015 at 7:00 pm #165726
  kluongt

  Member

  Post count: 22

  I have Neighborhood version 2.16

  Here is the website that you can see the issue… http://www.myhiep.com/

  thanks.

  April 17, 2015 at 7:26 am #165815
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Are you using latest version of theme and all plugins? Please deactivate cache plugin if you are using.
  Thanks
  Mohammad

  April 17, 2015 at 8:32 pm #166132
  kluongt

  Member

  Post count: 22

  Yes, I am using the latest theme of Neighborhood version 2.16 and woocommerce version 2.1.12. All other plugins are up to date.

  April 17, 2015 at 8:37 pm #166133
  kluongt

  Member

  Post count: 22

  I don’t use any cache plugin

  April 17, 2015 at 8:41 pm #166135
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Your Woocommerce version is outdated, you should use the current version 2.3.7

  -Rui

  April 20, 2015 at 5:42 pm #166540
  talent-o

  Member

  Post count: 87

  hi, i’ve the same problem: my website is http://www.packagingspecialist.eu/blog

  April 21, 2015 at 12:34 am #166642
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @talent-o
  What is exactly your issue?

  -Rui

  April 21, 2015 at 6:17 am #166682
  talent-o

  Member

  Post count: 87

  Hi Rui

  if you try to add an item to the cart you’ll see that the amount shown on header Cart is wrong.
  The problem is only in header chart because on the cart page everything is displayed correctly.

  Hope you have understand what I mean

  Thank you for your help !

  My site is http://www.packagingspecialist.eu/blog
  I’ve last version of WP and last version of woo commerce. All plug ins are updated to latest version.

  April 22, 2015 at 10:24 pm #167475
  kluongt

  Member

  Post count: 22

  Hi,

  I just updated my woocommerce to 2.3.8 and wordpress 4.1.2, however I still have the same issue like I told you before.

  If I add 1 item to my shopping cart, the shopping cart icon on top shows correctly
  If I go to single item page, increase quantity more than two and then click on the ‘Add to shopping bag’, the shopping cart icon on top did not update the dollar amount and did not show the item that I just added. However when I go to view cart, it shows everything correctly that I have added earlier, but the shopping cart icon did not update. You can see the attached image, you can notice that the shopping cart icon shows $56, but the on the cart page, the cart subtotal is $76.25

  Also, when I click on the the shopping cart icon, it shows me the list of item i just added to shopping cart, but when I click on the ‘X’ to remove that item, it did not work.

  this is my site: http://www.myhiep.com. you can go there and try it.

  please help.

  Kevin.

  April 23, 2015 at 9:36 am #167569
  talent-o

  Member

  Post count: 87

  Hi Rui,

  Still waiting for your help..

  thanks

  April 23, 2015 at 12:51 pm #167672
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Have you updated to the latest version of WooCommerce and the theme?

  – Kyle

  April 23, 2015 at 12:58 pm #167673
  talent-o

  Member

  Post count: 87

  yes i did

  April 23, 2015 at 1:01 pm #167674
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Working fine for me? http://d.pr/i/1fcIQ/1bRyxMZy

  – Kyle

  April 23, 2015 at 1:08 pm #167680
  talent-o

  Member

  Post count: 87

  not for me…please check attached image

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  Posted in: Neighborhood