New Landing How can we help? Cardinal Woocommerce Reviews Don't Work!

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Cardinal
  • #165141
    il3arn
    Member
    Post count: 23

    Hello

    I got three problems hoping you can provide some solution.. and please note Theme is customized from lot of areas..

    1. This is a single product page https://www.jkyog.org/product/bhagavad-gita/ where Reviews tab never work, i tried to check lot of things in admin panel, Theme Options etc but unable to find out problem, user can’t write, view, or rate anything to product.

    2. If you will open this page https://www.jkyog.org/all-satsang-centers/ scroll down in bottom above footer area there is a big button called “LOCATE CENTERS WITH INTERACTIVE MAP” when you will click that button it shows a theme popup and inside that i have paste a shortcode which shows map and different countries but notice map will not load properly rather it loads broken i contact to plugin author where he says that theme popup is applying some sort of responsiveness to popup which is not making map load properly if you will resize your browser screen then map starts working fine, so based on this can you tell how to disable/remove that resizing/responsiveness from popup? so map loads properly

    3. In all the pages of website a console error appears saying:

    “You have included the Google Maps API multiple times on this page. This may cause unexpected errors.”

    This error started coming when i added a plugin “MAP LIST PRO” i contact to author on this where he says site is loading more then one google maps right now you will have to disable your theme google maps which will correct this error but can you tell where or how to disable it so it corrects this error?

    Thanks.

    #165200
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- You have customized the theme so i am not able to find this bug. Its working fine with our demo.

    2- I have resolved it.

    3- I have resolved it.

    Thanks
    Mohammad

    #165244
    il3arn
    Member
    Post count: 23

    Hello

    Firstly thanks for your help, second are you sure for second problem solved?, because map is still making display problem inside popup and as we resize browser it gets corrected.. don’t know that popup is applying some sort of resize?

    Thanks

    #165538
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have removed google Map api one time so its loading only one. Please use this custom css code:-

    .modal-body {
    max-height: 400px;
    overflow-y: auto;
    padding: 0;
    position: relative;
         }

    Thanks
    Mohammad

    #165553
    il3arn
    Member
    Post count: 23

    Sorry Mohammad, that CSS is still not working for map, and also it happen to decrease the height of popup into a box, but as soon we resize browser window all is good!

    Any other solution you got?

    #165563
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am sure that its not a theme issue. Google map always dont work with modal popup , accordion element and tab element because these element always hidden and display after click. You should contact to plugin developer about it.

    Thanks
    Mohammad

    #165573
    il3arn
    Member
    Post count: 23

    Okay! then going to message plugin author once again on this, and is there any hint you can give for Woocommerce reviews i mean just by seeing from front product page what you think which edit is removing reviews functionality or any woocommerce file where you think developer should check for this problem?

    #165585
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate parent theme and check for it. Product review is working perfect at our demo site. Your customization have removed it. I am not sure about it that which custom code is causing to this issue.

    Thanks
    Mohammad

    #168769
    il3arn
    Member
    Post count: 23

    Hello Mohammad,

    Can you tell how you use to fixed that error coming in console:

    “You have included the Google Maps API multiple times on this page. This may cause unexpected errors.”

    I use to recently updated theme to recent version and after update that error started appearing again, can you write the solution here so i can apply after every theme update?

    Thanks.

    #168840
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You can remove the google map js code in functions.php file.

    Find this code:-
    wp_enqueue_script('sf-maps');
    
    Change with:-
    //wp_enqueue_script('sf-maps');

    Thanks
    Mohammad

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