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  Posted in: Joyn
• April 9, 2015 at 12:48 pm #164045
  jaideloli

  Member

  Post count: 14

  How many time will took wordpress to install Joyn theme? Because i have uploaded the .zip file and it looks all ok, but during the instalation proccess i saw the whole time installing the theme(30 minutes aprox).

  What can i do? Still waiting? or try to do it again?

  Regards,

  Jaime

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  April 9, 2015 at 1:08 pm #164050
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  You’re uploading the wrong zip file, you need to extract that as it contains the theme files, documentation, etc. You will find the joyn.zip file which you can upload

  – Kyle

  April 9, 2015 at 2:08 pm #164060
  jaideloli

  Member

  Post count: 14

  Now i have installed correctly but i cannot see the preview

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  April 9, 2015 at 2:10 pm #164062
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Has the theme uploaded successfully?

  – Kyle

  April 9, 2015 at 2:53 pm #164073
  jaideloli

  Member

  Post count: 14

  Yeah i think so, i have unzipped the file joyn.zip from :

  themeforest-8854021-joyn-creative-multipurpose-theme>Jiyn_v2.0>Theme files>joyn.zip

  Then i upload that file and nothing happens, i cannot preview the theme and i am affraid about to put it active because of that..

  I am uploading the wrong file? I think this is the correct one. If it is not that one can you tell me each file i need to open please, cause i am not an expert..

  Thank you for your help.

  Regards,

  Jaime

  April 9, 2015 at 2:55 pm #164075
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Please provide me with a link and login so I can check

  – Kyle

  April 9, 2015 at 2:56 pm #164076
  jaideloli

  Member

  Post count: 14

  To my wordpress platform?

  April 9, 2015 at 3:33 pm #164082
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  exactly. To the admin area.
  Use the private reply.

  -Rui

  April 9, 2015 at 3:36 pm #164084
  jaideloli

  Member

  Post count: 14

  This reply has been marked as private.
  April 9, 2015 at 4:07 pm #164088
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  April 9, 2015 at 4:09 pm #164089
  jaideloli

  Member

  Post count: 14

  Me neither,

  thank you for your support, it looks that is running ok. Obrigado.

  Kind Regards,

  Jaime Delgado

  April 10, 2015 at 6:41 am #164191
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Great thanks to Rui.
  Mohammad

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  Posted in: Joyn