New Landing › How can we help? › Cardinal › Swiftslider video, webm safari and firefox

Viewing 15 posts - 1 through 15 (of 16 total)
1 2
  • Back to forum
    Posted in: Cardinal
  • April 2, 2015 at 12:12 pm #162827
    Pothe
    Member
    Post count: 336

    Hi,
    Swiftslider background video not showing on safari and firefox. Please check the the link in the above in the ticket details.

    I’ve seen in the forum that webm should be supported right?

    April 2, 2015 at 12:25 pm #162835
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Safari does not support Webm, however the other 2 do, which are both working fine for me

    – Kyle

    April 2, 2015 at 12:27 pm #162837
    Pothe
    Member
    Post count: 336

    Does safari support any of the available formats?
    If not, how do I show something else for safari?

    April 2, 2015 at 12:28 pm #162838
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sure, see: http://www.w3schools.com/html/html5_video.asp

    – Kyle

    April 2, 2015 at 12:31 pm #162839
    Pothe
    Member
    Post count: 336

    Ok, but swiftslider supports html?
    looking at the settings it only supports mp4, webm, and ogg.

    April 2, 2015 at 12:36 pm #162840
    Pothe
    Member
    Post count: 336

    sorry, didn’t see the mp4 section.
    thanks

    April 2, 2015 at 12:36 pm #162841
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure what you mean? That link has a table showing what browsers support what video formats, see: http://www.w3schools.com/html/html5_video.asp

    – Kyle

    April 2, 2015 at 12:36 pm #162842
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

    April 2, 2015 at 12:52 pm #162846
    Pothe
    Member
    Post count: 336

    Still no show for me in FF
    check /home-2/ also

    Safari now working great

    April 2, 2015 at 12:56 pm #162847
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The video works fine for me in firefox, on 2 machines, therefore it must just be your machine

    – Kyle

    April 21, 2015 at 10:18 am #166820
    surville
    Member
    Post count: 7

    hello i have the same issue

    everything is working fine on desktop but not on mobile or tablet, te video doesn’t show in the background

    thanks for your help

    April 21, 2015 at 10:28 am #166824
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Videos can’t autoplay on mobile, so it makes the whole sense of a video background pretty pointless unfortunately – that’s why we implemented a fallback to the image set in the row for mobile devices.

    – Kyle

    April 21, 2015 at 11:07 am #166854
    surville
    Member
    Post count: 7

    thank you
    i try to find this fall back image is but could not

    can you help again?

    April 21, 2015 at 11:17 am #166858
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to select image for your background, set the image, then switch back to video

    – Kyle

    April 21, 2015 at 11:27 am #166861
    surville
    Member
    Post count: 7

    perfect, for your info I put a GIF sequence instead of a photo ant it works great

    thanks you

  • Back to forum
    Posted in: Cardinal
Viewing 15 posts - 1 through 15 (of 16 total)
1 2

You must be logged in to reply to this topic.