New Landing How can we help? Themeforest Theme Support Joyn Page options not saving

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Joyn
  • #162804
    trjnr
    Member
    Post count: 53

    Hi Guys, need your urgent help please.

    I started working on a page today that i was working on yesterday with no issues. The page is full width for all rows, however after making some changes it seems to have formatted all content to standard width.

    Please help i have a site release tonight.

    Thanks

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    #162806
    trjnr
    Member
    Post count: 53
    This reply has been marked as private.
    #162868
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Not sure what’s going on here, will forward to the developer for you

    – Kyle

    #162931
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Something is wrong with the Custom Fields on your setup, I see lots of the default theme meta is missing?

    There is a meta value which the theme saves to indicate the page is using the page builder. The theme automatically sets this, and this definitely works. I can only assume this is some change you’ve made, or a plugin conflict.

    This isn’t a problem with the theme.

    – Ed

    #163423
    trjnr
    Member
    Post count: 53

    So is there something i can do to fix it guys?

    #163424
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating all of your plugins to see if that fixes the issue?

    If it doesn’t try installing a fresh version of the theme

    – Kyle

    #163425
    trjnr
    Member
    Post count: 53

    Is there a way to copy the theme meta from another page etc?

    #163426
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please just try the above

    #163427
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @trjnr,

    You could try this plugin – https://wordpress.org/plugins/duplicate-post/

    – Ed

Viewing 9 posts - 1 through 9 (of 9 total)

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