New Landing How can we help? Themeforest Theme Support Flexform Flexform Update disturbances

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  • Posted in: Flexform
  • #16242
    safaracademysupportacc
    Member
    Post count: 5

    Hi,

    Since updating Flexform to the latest version, we are experiencing a few problems with some of our pages that didn’t exist in the previous version. Wondering if you could provide some support/guidance on how to go about changing this back to how the pages looked before

    The two pages at the moment that I can see have been affected are the Staff pages and FAQ pages. I will private reply to this thread with login details.

    Staff page
    We have a few tabs with a teams element inserted into it. Previously, we were able to view 3/4 team members in a row, with decent sized featured images. However, at the moment, the pictures are absolutely huge and I can’t figure out why. I’ve tried re-inserting a fresh teams element and publishing but that doesn’t seem to have made any difference.

    FAQ page
    For some reason, the FAQ page has an accordian menu which has rather strangely sized tabs, so that only a part of the tab is highlighted blue?

    Thank you very much in advance,
    Safar Academy Support

    #16243
    safaracademysupportacc
    Member
    Post count: 5
    This reply has been marked as private.
    #16708
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Checked your site just now.

    The images in the tabs look fine from here – what browser do they show up large for you in?

    The FAQ looks strange indeed and I suspect jQuery UI CSS for that. Can you try disabling plugins one by one, testing each time to see how it looks? If at one point it looks better, it might be that one of the plugins is registering its own jQuery UI CSS, which is overriding our theme styles.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

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