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  Posted in: Neighborhood
• March 31, 2015 at 3:59 pm #162368
  dvrss

  Member

  Post count: 18

  Hi,

  The quantity increment buttons work throughout the site, until you go in to a wootickets/events calendar page. They are then unresponsive or are the page URL with # at the end. Sending the user to the top of the page when clicked.

  Can this be resolved? If possible I’d like the ↑ ↓ buttons to work throughout the site.

  Thanks,
  Dave.

  April 1, 2015 at 11:41 am #162547
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me specific page url with issue to check in detail to find out any solution.
  Thanks
  Mohammad

  April 1, 2015 at 1:50 pm #162598
  dvrss

  Member

  Post count: 18

  Thanks Mohammad,

  Link – http://www.mmasquare.com/event/fight-uk-12

  April 3, 2015 at 8:52 am #162961
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please activate default wordpress theme and check for this issue. Let me know.
  Thanks
  Mohammad

  April 3, 2015 at 8:57 am #162962
  dvrss

  Member

  Post count: 18

  With the default theme active, all increment buttons work perfectly.

  Thanks
  Dave

  April 3, 2015 at 9:02 am #162964
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I need wordpress admin login to inspect and resolve the issue.
  Thanks
  Mohammad

  April 3, 2015 at 9:14 am #162965
  dvrss

  Member

  Post count: 18

  This reply has been marked as private.
  April 3, 2015 at 9:56 am #162972
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please deactivate all plugins except WooCommerce and The Events Calendar: WooCommerce Tickets to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
  Thanks
  Mohammad

  April 3, 2015 at 10:05 am #162976
  dvrss

  Member

  Post count: 18

  Hi Mohammad,

  All plugins have been deactivated and the problem still persists.

  Thanks,
  Dave.

  April 3, 2015 at 10:25 am #162980
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have resolved the issue so please check it now.
  Thanks
  Mohammad

  April 3, 2015 at 10:35 am #162981
  dvrss

  Member

  Post count: 18

  Hi Mohammad,

  Activating the ‘Quantity Increment’ Plugin only adds multiple increment buttons, which conflict with the themes own ↑ ↓.

  On this page for events (http://www.mmasquare.com/event/fight-uk-12), both increment buttons function ↑ ↓ and +/-.

  On this page for product (http://www.mmasquare.com/shop/conor-mcgregor-ufc-178-walkout-red) if you select medium, 2 in stock, both increment buttons appear ↑ ↓ and +/-. Also, the ↑ ↓ buttons only increase in odd numbers – 1/3/5/7/9 etc.

  Thanks,
  Dave.

  April 3, 2015 at 10:43 am #162983
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Why do you need Quantity Increment plugin? Deactivate this plugin and check for issue.
  Thanks
  Mohammad

  April 3, 2015 at 11:15 am #162992
  dvrss

  Member

  Post count: 18

  Thanks Mohammad,

  I thought you had activated it, no worries.

  It’s working perfectly on the events page. Strangely, on a normal product page the increment is in odd numbers now?

  Select a large on this product, and you can only select quantity by 1-3-5-7-9..

  http://www.mmasquare.com/shop/conor-mcgregor-ufc-178-walkout-red

  Thanks,
  Dave.

  April 3, 2015 at 11:32 am #162996
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check it now after clear he cache of browser.
  Thanks
  Mohammad

  April 3, 2015 at 11:37 am #162999
  dvrss

  Member

  Post count: 18

  Thanks Mohammad,

  That’ perfect. Much appreciated!

  Have a good weekend.
  Dave.

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  Posted in: Neighborhood