New Landing How can we help? Themeforest Theme Support Neighborhood Chcekout & Shipping error

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  • #161482
    tarakennymv
    Member
    Post count: 53

    Hi,
    I am getting a checkout page, shipping error.
    I think I set up the product shipping, and product L/W/H dimensions and weight correctly. But, when I go to my checkout page, I can’t finish entering the billing info before I get an error screen with the following error message.

    #161483
    tarakennymv
    Member
    Post count: 53

    Sorry, and the screencap showing the error message.
    Can you please help me troubleshoot the error.
    Thank you.

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    #161497
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you activate the default theme from WordPress an replicate the same situation?
    It seems to be something from Woocommerce plugin.

    -Rui

Viewing 3 posts - 1 through 3 (of 3 total)

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