New Landing › How can we help? › Cardinal › layerslider update?

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    Posted in: Cardinal
  • March 23, 2015 at 12:38 pm #159872
    Zapata
    Member
    Post count: 34

    Hi I downloaded from your page the newest version of layerlslider but I still get the “authorize plugin”-message!?

    Can you help me?

    thanks

    March 23, 2015 at 12:52 pm #159884
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin credentials to check it?
    Use the private reply.

    -Rui

    March 23, 2015 at 1:15 pm #159898
    Zapata
    Member
    Post count: 34
    This reply has been marked as private.
    March 23, 2015 at 1:31 pm #159913
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

    March 24, 2015 at 8:32 am #160142
    Zapata
    Member
    Post count: 34
    This reply has been marked as private.
    March 24, 2015 at 8:34 am #160143
    Zapata
    Member
    Post count: 34
    This reply has been marked as private.
    March 24, 2015 at 10:30 am #160179
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems something wrong with that specific page. Can you erase it an create a new one?

    -Rui

    March 24, 2015 at 10:35 am #160181
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I deleted and recreated the page for you, page builder works fine now

    – Kyle

    March 24, 2015 at 12:51 pm #160244
    Zapata
    Member
    Post count: 34
    This reply has been marked as private.
    March 24, 2015 at 12:52 pm #160245
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    For me the original was empty

    – Kyle

    March 24, 2015 at 1:03 pm #160252
    Zapata
    Member
    Post count: 34
    This reply has been marked as private.
    March 24, 2015 at 1:07 pm #160255
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Try deactivating your plugins to see if that fixes the issue

    – Kyle

    March 24, 2015 at 1:09 pm #160256
    Zapata
    Member
    Post count: 34
    This reply has been marked as private.
    March 24, 2015 at 1:10 pm #160257
    Zapata
    Member
    Post count: 34
    This reply has been marked as private.
    March 24, 2015 at 1:16 pm #160264
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ll have to recreate it, sorry about that! Thought it was just a blank page. In the past we’ve had people have issues with corrupt pages, so they needed recreating, I thought that’s what was happening here

    – Kyle

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