New Landing › How can we help? › Themeforest Theme Support › Dante › Urgent need after upgrading to woo 2.3.6

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    Posted in: Dante
  • March 14, 2015 at 8:31 am #157312
    alemarengo
    Member
    Post count: 695

    hi.
    I needed to update to the latest version of woocommerce 2.3.6

    Well, I think you need to quickly update your theme because in the product configuration page I cannot setup or adjust Screen options and swift builder is not available such as dante product meta box
    What can I do now?

    March 14, 2015 at 9:06 am #157314
    alemarengo
    Member
    Post count: 695

    I think I discovered the error, just to let you know what’s happening after upgrading to woo 2.3.6, please see attached screenshot
    Uncaught ReferenceError: wc_select_params is not defined

    Please, let mw know something about asap.

    Attachments:
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    March 14, 2015 at 9:24 am #157316
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We already told previously that is not advised to update before we check if there is something to do. In this case it’s better to revert to the previous Woocommerce version.

    The update was launched yesterday, and as usual we will check it ASAP.
    Will forward to Ed.

    -Rui

    March 14, 2015 at 9:28 am #157318
    alemarengo
    Member
    Post count: 695

    Hi Rui.
    Thanks for your reply.
    In this case, woo update points out some security issue. My client asked me to put his ecommerce up-to-date. I experienced some weird carts requests during the last days so I thought updating was the right thing to do.
    Do you think I should come back to woo 2.3.5?
    I hope Ed will reply soon.
    Anyway, I don’t think theme developer should follow woo updates but instead anticipate them… 🙂

    March 14, 2015 at 12:35 pm #157334
    alemarengo
    Member
    Post count: 695

    Just to give some piece of information:
    – screen options are unavailable
    – (featured) images cannot be added
    – $post.php is seriously affected

    I opened this ticket on github.

    I hope someone can help and save us! 🙂

    March 14, 2015 at 2:20 pm #157341
    alemarengo
    Member
    Post count: 695

    Rui,
    my reply is just to let you know I solved this issue by deactivating Woocommerce Smart Coupons, a plugin by Skyverge.

    This is at least the third time a Skyverge plugin affects post.php deployment…
    I’ve opened a ticket to support.

    Thanks anyway for your help! 🙂

    March 14, 2015 at 8:53 pm #157368
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @puntobiancosnc

    While I’d love for us to always be one update ahead of WooCommerce, unfortunately for that to become reality we wouldn’t get much else done. Their updates are far too frequent to keep up with.

    We are usually only a day or two behind each update which needs a change on our side, and rarely does an outdated file have too many consequences.

    We’ll have an update out tomorrow/Monday for this.

    – Ed

    March 15, 2015 at 7:04 am #157388
    TLpro
    Member
    Post count: 34

    Hi,

    I’ve tried many times but cannot find the swift page builder. Please help.

    Thanks.

    March 15, 2015 at 2:23 pm #157406
    alemarengo
    Member
    Post count: 695

    Hi Ed.
    Many thanks for your reply.
    I appreciate you spent a few of your time to respond to me.
    And I’ve always appreciated all your efforts in supporting my requests. To me, 100% of topic successfully closed! 🙂
    In a way, I’m sorry to have opened this ticket yesterday. On one hand, I should have known there isn’t any issue involving Dante. On the other hand, you developers could have had one more input about your theme and existing/treding woocommerce extensions.

    As some others do in their support forum, you could open a thread listing all the tested/approved plugins.

    Anyway, congrats Swift Ideas, thanks for your support.

    March 16, 2015 at 2:06 pm #157735
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the feedback. Still considering the best way to go about this, and keep it updated.

    – Ed

    March 26, 2015 at 11:41 am #161031
    mkapuente
    Member
    Post count: 8

    Hi!

    I have the same problem after upgrading woocommerce 2.3.7

    I’m using the latest theme version (2.80)

    My site is built with “page builder” on product pages, but I can’t see anything since I’ve updated.

    Could you tell me if it’s possible to fix this at the moment?
    Or do I need to go back to my previous version of theme and woocommerce?

    Any help would be appreciated.

    Thanks in advance.

    March 26, 2015 at 11:43 am #161032
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @mkapuente

    Can you provide a link to your site? Ensure you have updated all plugins, and also tested disabling all but WooCommerce, as the error will more than likely be a plugin at fault.

    – Ed

    March 26, 2015 at 12:04 pm #161044
    mkapuente
    Member
    Post count: 8
    This reply has been marked as private.
    March 26, 2015 at 12:18 pm #161049
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please enable WP_DEBUG in the wp-config.php file – the page is throwing an error, but we can’t see what is causing it.

    – Ed

    March 26, 2015 at 12:57 pm #161073
    mkapuente
    Member
    Post count: 8

    Done!

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