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    Posted in: Neighborhood
  • March 9, 2015 at 7:18 pm #156076
    reijerstevens
    Member
    Post count: 32

    Hi there,

    After updating to the latest version of WordPress, WooCommerce and the Neighborhood theme, I ran into some things that are not running smooth and I need your support please.

    1. Blog via Swift Page Builder
    I have a blog setup on this page http://www.kideau.nl/blog. I have selected only one category that should be shown here (“blog”), but it is also shown other categories (see attached screenshot of the settings). This was solved with the latest version of the theme, but after updating WordPress and WooCommerce, it is not working properly again.

    2. Translation issues
    I have translated all the strings via the .po file that is listed in the language folder. However, not all translations made in the .po file are visible on the website after uploading it in the language directory. The items in the help bar at the checkout page (customer care, shipping information and returns & exchange) and the update cart button in the shopping bag are still in the default language.

    3. WCCM plugin
    I have installed the WooCommerce Checkout Manager plugin as we wanted to include some additional fields during the checkout process. After the update, the order of the checkout fields as it is displayed on the website during checkout is not as it should be. When i disable the plugin then the order is displayed properly again. Is the theme compatible with this plugin. We would really need the additional fields.

    I would appreciate your support for the above items, and above all to set it up in such a manner, that it will remain as it is during future updates.

    Many thanks in advance,
    Reijer

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    March 9, 2015 at 7:26 pm #156080
    reijerstevens
    Member
    Post count: 32
    This reply has been marked as private.
    March 11, 2015 at 12:39 pm #156518
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check and resolve the issue easily.
    Thanks
    Mohammad

    March 11, 2015 at 8:59 pm #156651
    reijerstevens
    Member
    Post count: 32
    This reply has been marked as private.
    March 13, 2015 at 5:19 pm #157237
    reijerstevens
    Member
    Post count: 32

    Hi Mohammed,

    I do not think that you responded to the right ticket?

    thanks,
    Reijer

    March 16, 2015 at 12:31 pm #157679
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will forward to Mohammad so he can reply.
    -Rui

    March 16, 2015 at 12:39 pm #157690
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme because many issues has been resolved in this version.
    Thanks
    Mohammad

    March 17, 2015 at 6:30 am #158025
    reijerstevens
    Member
    Post count: 32

    Hi Mohammed,

    Things have not been resolved since the new update.

    Can you please check and advise?

    regards Reijer

    March 17, 2015 at 7:10 am #158032
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    There are two plugins still need to upgrade.
    Thanks
    Mohammad

    March 17, 2015 at 7:02 pm #158361
    reijerstevens
    Member
    Post count: 32

    Hi,

    I have upgraded the plugins, but that is not the issue.
    The issues are described in my first message.

    Can you please check how to resolve this,

    It is about 3 things:

    1. Blog page via Swift Builders is showing all categories, whilst one selected
    2. How to translate the items in the help bar at the checkout page (customer care, shipping information and returns & exchange)
    3. The WCCM plugin is not working properly, mixing up the order of the entry fields

    thanks,

    March 22, 2015 at 8:19 am #159568
    reijerstevens
    Member
    Post count: 32

    Hi,

    Can someone please assist me?

    many thanks,
    Reijer

    March 23, 2015 at 9:21 am #159766
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I really apologize for the delay in getting back to you. The developer of theme will assist you shortly.

    Thanks
    Mohammad

    April 1, 2015 at 11:30 am #162544
    reijerstevens
    Member
    Post count: 32

    Hi Mohammed,

    It is now one week later, and I have not received a reply..

    Can you please assist me!

    thanks,

    April 1, 2015 at 3:51 pm #162647
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @reijerstevens

    Apologies for the delay – the topic was not assigned correctly to me. I’m looking at it now and will respond shortly.

    – Ed

    April 1, 2015 at 3:55 pm #162648
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) You had the blog page set in Settings > Reading, this is not supposed to be set (advised in the documentation).

    2) These are included in the .po file, else you can use this plugin – https://wordpress.org/plugins/real-time-find-and-replace/

    3) Please test with the default WordPress theme, we don’t control this, so it’s likely a plugin issue.

    – Ed

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    Posted in: Neighborhood
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