New Landing › How can we help? › Cardinal › 'Toggle' elements no longer function after update from 2.02 to 2.05

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Cardinal
  • February 28, 2015 at 1:42 pm #154009
    AFehmi
    Member
    Post count: 19

    Hi, I’ve just updated Cardinal from version 2.02 to 2.05. Since the update the ‘Toggle’ elements no longer function. Additionally, when I open a blog post the sub-menu items on the main nav menu wont display, when I return to the root blog page the sub-menu items are shown correctly.

    Note: All browser and server caches have been cleared.

    I’d appreciate any assistance with this ASAP as the site is live.

    Thanks,
    Mark.

    March 2, 2015 at 11:26 am #154308
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have an error in your javascript console.
    https://www.dropbox.com/s/24x1moamg1n3hwt/error_autooptimize.png?dl=0

    Can you disable that cache mechanism that is on wp-content/cache/autooptimize?

    -Rui

    March 2, 2015 at 12:24 pm #154338
    AFehmi
    Member
    Post count: 19

    Hi, I tried disabling pretty much everything and clearing all caches prior to reporting this problem. I have now disabled the autoptimise plugin as requested (though this is not the cause of the problem), the error is now to be with the functions.js file.

    In order to remove the possibility of any caching interfering with your diagnostics I’ve disabled all caching and minification mechanisms.

    It is important to note that prior to the 2.05 update it all worked fine, no other changes were made at this time, after any update of any plugin, theme, or other, I always check the functionality of the entire site, it was during these checks that I noticed the ‘Toggle’ element not working.

    Thanks,
    Mark.

    March 2, 2015 at 12:40 pm #154349
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    March 2, 2015 at 4:22 pm #154443
    AFehmi
    Member
    Post count: 19

    Updated to the version that you linked, hasn’t fixed the problem.

    Mark.

    March 2, 2015 at 4:35 pm #154447
    AFehmi
    Member
    Post count: 19

    This is of no surprise as the only change made to the function.js file relates to the ‘//Wishlist Reload’ function.

    March 2, 2015 at 4:45 pm #154453
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    it seems that your active is the one in the directory cardinal_old .
    Can you ensure that the active theme is the one I provided in the .zip ?

    Thanks.
    -Rui

    March 2, 2015 at 4:50 pm #154456
    AFehmi
    Member
    Post count: 19

    Yeah, I changed it back whilst I checked the changes that had been made, this site is live after all.
    I have now changed it back to the one provided.

    March 2, 2015 at 4:54 pm #154461
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    hhuummm, you are right.
    Will check with the dev team about that build and get back to you.

    -Rui

    March 2, 2015 at 5:25 pm #154467
    AFehmi
    Member
    Post count: 19

    I owe you guys an apology….the fix has indeed worked, I had not cleared my browser cache! I’m guessing perhaps when you tested you hadn’t either, anyway its all working now so please pass on my apology to the devs.

    Many thanks,

    Mark.

    March 2, 2015 at 5:51 pm #154477
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem with that, it could happen to both sides.

    I tested in Incognito mode so no cache from my side, your site was serving cached files.

    Glad it’s sorted.

    -Rui

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