New Landing › How can we help? › Themeforest Theme Support › Neighborhood › images upside down, brand & categories not showing

  • This topic has 9 replies, 3 voices, and was last updated 11 years by wals55.
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    Posted in: Neighborhood
  • August 9, 2013 at 12:36 am #15373
    wals55
    Member
    Post count: 5

    hello here is my list of questions:
    1. images uploaded into media and placed as featured product are showing up “upside down” on site, why? how do i resolve this issue?
    2. my brands, colors and categories are not showing up, what do i need to do to make them show? and not working on personal shopper search either?
    3. clients scroll i would like to have brands scroll how do i do that?
    4. how do i get order tracking and payments in footer and where does that page come from to use for linking to page?
    5. footer social icons color where do i change this color? and links do not work goes to error page how do i correct this? and i do not understand icon shortcode how do i create that?

    August 9, 2013 at 7:33 am #15396
    tookkataya
    Member
    Post count: 22

    me too ..
    colors and categories are not showing up

    August 12, 2013 at 10:06 am #15767
    Melanie – SUPPORT
    Member
    Post count: 11032

    1
    I have never heard of that issue before, please let me see your site

    2
    Please let me see your site and let me know your wp-admin login details

    3
    I’m afraid I’m not sure what you mean. Have you seen this feature in our demo? Can you show me?

    4
    I will forward this to the developer after we cleared your other questions

    5
    You can change the color by modifying their image sources and reuploading them via ftp
    /wp-content/themes/neighborhood/images/social-icons-mono-light.png
    If you show me your site so I can see the error I might be able to help

    August 14, 2013 at 1:37 pm #16470
    wals55
    Member
    Post count: 5
    This reply has been marked as private.
    August 14, 2013 at 1:38 pm #16471
    wals55
    Member
    Post count: 5

    provide an email so that I can provide login credentials and website

    August 16, 2013 at 10:43 am #16805
    Melanie – SUPPORT
    Member
    Post count: 11032

    Please let us know your wp-admin login details, thanks!

    August 22, 2013 at 1:53 pm #17714
    wals55
    Member
    Post count: 5
    This reply has been marked as private.
    August 23, 2013 at 11:57 am #17907
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    maybe you want to post the login details to this thread so we can actually see them?

    August 23, 2013 at 12:17 pm #17915
    wals55
    Member
    Post count: 5

    I emailed the login details by replying to your email last Friday August 16, 2013 at 8:36am
    It is not safe to post credentials on a thread publicly
    I will resend email again now and post privately
    1. Please use credentials to login
    2. Then preview the product: “Chanel wallet (copy)” and you will see featured product and gallery product images are upside down
    It is a software issue please fix
    Every image we put in thecliqueclique.com we have taken we can upload elsewhere like ebay and it is fine I upload on this site and is upside down.
    I am not allowed by client to make this page live
    This needs to be resolved this store needs to open and we cannot open without product images

    August 23, 2013 at 12:20 pm #17916
    wals55
    Member
    Post count: 5
    This reply has been marked as private.
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    Posted in: Neighborhood
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