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  Posted in: Cardinal
• February 26, 2015 at 6:52 pm #153536
  dirkmol

  Member

  Post count: 113

  Hi,

  I have some problems with the search engine. When I use the search button (right upper corner in header), it often says: ‘ … no results … ‘ (see screenshot, it’s in dutch). But it does give proper results if you press enter, see example page here if you search for ‘dave’: http://monkshop.eu/?post_type=product&s=dave. Of course I would like to have this message removed. Is this possible?

  Another issue is it doesn’t search categories, category names and/or tags. How can this be fixed, as it is very important for our webshop search engine to have a product find asap and through all possible ways.

  Thanks in advance!
  Cheers,
  Dirk

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  February 27, 2015 at 9:02 am #153652
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  1- Please use this custom css code:-

  .ajax-search-results,.ajax-loading{
  display:none !important;
  }

  2- WordPress does not support default category and tag search. You can try this plugin https://wordpress.org/plugins/search-everything/.

  Thanks
  Mohammad

  February 27, 2015 at 9:07 am #153656
  dirkmol

  Member

  Post count: 113

  Thank you, but now the products with thumbnails aren’t shown anymore too, when it does match the search word … Is this the only option I have?

  Will try the plugin, thank you.
  Cheers,
  Dirk

  February 27, 2015 at 10:03 am #153675
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  How was search working? Was search giving the results with thumbnail?
  Thanks
  Mohammad

  February 27, 2015 at 10:36 am #153705
  dirkmol

  Member

  Post count: 113

  Yes, before it was resultlist with thumbnail, but only when he found matching products. See screenshots how it was before. The second search word was ‘bouldermat’. There it said ‘no results’, but when you press enter it does get a result, this page: http://monkshop.eu/shop/crashpads/moon-pluto-crash-pad-2014/, because it says ‘bouldermat’ in product short description.

  Dirk.

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  March 2, 2015 at 2:32 pm #154386
  dirkmol

  Member

  Post count: 113

  Any news??

  March 3, 2015 at 1:36 pm #154711
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me wordpress admin login detail after installing WPIDE plugin.
  Thanks
  Mohammad

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  Posted in: Cardinal