New Landing How can we help? Cardinal Portfolio Filter Stopped Working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Cardinal
  • #152204
    kawpoosta
    Member
    Post count: 61

    Hi,

    The portfolio filter on this page — https://www.sproutliving.com/whole-food-ingredients/ — all of a sudden stopped working.

    I deactivated all plugins, and the problem remained, so this is NOT plugin related.

    Please advise.

    #152217
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s related to the name of your categories. If you press in “Sproutein” it will work fine.

    You shouldn’t use characters in the category name like : - & . etc that break the jQuery code.

    -Rui

    #152328
    kawpoosta
    Member
    Post count: 61

    I’ve changed all the portfolio categories and removed these characters, but there are still problems.

    Sproutein is the only one that works. The others show nothing when clicked on.

    Thanks!

    #152346
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The issue is that the slug needs to match the name of the category, but using hyphens instead of spaces. So Epic Protein Original should be epic-protein-original

    – Kyle

    #152347
    kawpoosta
    Member
    Post count: 61

    Great, thanks much Kyle! All is working now.

    #152349
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

Viewing 6 posts - 1 through 6 (of 6 total)

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