New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problem adding image to gallery

Viewing 8 posts - 1 through 8 (of 8 total)
  • Back to forum
    Posted in: Neighborhood
  • February 20, 2015 at 1:46 pm #151967
    jsjc
    Member
    Post count: 54

    I have installed basic setup with plugins to have demo working nothing extra.

    Seems that add to gallery is not workin: I click image in my media gallery and gets blue ticked then click to add to gallery, popup closes but no images in gallery.

    What could be causing this issue??

    Looking forward to your reply!

    February 20, 2015 at 2:00 pm #151972
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you test with the default Twenty Fourteen installed? Just so I can identify if it’s theme specific

    – Kyle

    February 20, 2015 at 2:09 pm #151981
    jsjc
    Member
    Post count: 54

    I have tested with Twenty Fourteen theme and issue still arises.

    February 20, 2015 at 2:13 pm #151983
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok then it’s not an issue with the theme. Unfortunately we only have time to support theme issues and customisations. You’ll have to look elsewhere for a solution

    – Kyle

    February 20, 2015 at 2:15 pm #151984
    jsjc
    Member
    Post count: 54

    Hi Kyle,

    I have purchased these theme and followed STEP by STEP documentation nothing else…
    I cannot get gallery images to work and this is not related… does not make sense to me.

    Can you please point me where to look if this is not supported.

    February 20, 2015 at 2:18 pm #151987
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Likely an issue with your WordPress install, you’re best searching Google

    – Kyle

    February 20, 2015 at 5:42 pm #152037
    jsjc
    Member
    Post count: 54

    Hi Kyle,

    This is awesome latest update in woocomerce from 52minutes ago and everything fixed.

    February 20, 2015 at 11:35 pm #152102
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted.
    -Rui

  • Back to forum
    Posted in: Neighborhood
Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register