New Landing How can we help? Themeforest Theme Support Neighborhood WooCommerce Points and Rewards

Viewing 15 posts - 1 through 15 (of 17 total)
  • #150335
    wanderoo
    Member
    Post count: 33

    After update to 2.11 WooCommerce Points and Rewards n longer functions as it should. When a customer uses his points and clicks on the applt points button, nothing happens. If you then click on the update cart button you get redirected to the start page or sometimes get the error “premature end of script”

    #150340
    wanderoo
    Member
    Post count: 33

    Update: I have tried with other theme and it works fine then. The page also looks up when you click the update button and gets redirected to the start page. The full page is not loaded but only the menu part.

    #150381
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Thanks for letting us know, I will forward this to the developer for you

    – Kyle

    #150388
    wanderoo
    Member
    Post count: 33
    This reply has been marked as private.
    #150391
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #150542
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @wanderoo

    Please could you provide the plugin zip for us to test?

    Thanks,

    – Ed

    #150563
    wanderoo
    Member
    Post count: 33
    This reply has been marked as private.
    #150840
    wanderoo
    Member
    Post count: 33

    Really need an update regarding this problem!!!

    #150851
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I’m looking into it now.

    – Ed

    #150859
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @wanderoo

    How did you update the theme? Just tested here with the latest theme version and apply points discount works 100% for me.

    – Ed

    #150861
    wanderoo
    Member
    Post count: 33

    Ed, I uppdated via the automatic update.

    #150863
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #150866
    wanderoo
    Member
    Post count: 33

    Tried and activated the plug in again but the points are not deducted. If I the click on the check out button I get an 500 error.

    #150868
    wanderoo
    Member
    Post count: 33
    This reply has been marked as private.
    #150870
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Your settings are saved in the database so they will not change. You can upload the file via ftp, or through wordpress by deleting and reuplaoding the theme

    – Kyle

Viewing 15 posts - 1 through 15 (of 17 total)

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