New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Initial Demo setup not working

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    Posted in: Neighborhood
  • February 14, 2015 at 11:11 pm #150179
    Allano
    Member
    Post count: 44

    Hello,

    I have installed the theme as per the instructions and after uploading the demo content, the site is still not looking anything like the demo.

    The most important page I need to work exactly like the demo is the STORE page. Would you be able to look into this to see what the issue is?

    regards,
    Allan

    February 15, 2015 at 9:33 am #150198
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Already imported a few things that were missing, and corrected the permalinks format.
    give it a try

    -Rui

    February 15, 2015 at 12:24 pm #150214
    Allano
    Member
    Post count: 44
    This reply has been marked as private.
    February 16, 2015 at 2:57 am #150320
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- Please go to Admin -> Theme Options -> Woocommerce Options -> Choose Left sidebar with Woocomerce Sidebar

    2- Please go to Admin -> Appearance -> Widgets -> Insert all woocommerce widgets to Woocommerce sidebar.

    Thanks
    Mohammad

    February 16, 2015 at 4:27 am #150326
    Allano
    Member
    Post count: 44
    This reply has been marked as private.
    February 16, 2015 at 8:40 am #150382
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme 2.12 to setup the theme like demo.
    Thanks
    Mohammad

    February 16, 2015 at 12:20 pm #150486
    Allano
    Member
    Post count: 44

    Hi Mohammad,

    I downloaded the files from themeforest just 2 days ago.
    Are the files on there not up to date? What is the easiest way to upgrade?

    thanks,
    Allan

    February 16, 2015 at 12:23 pm #150488
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin -> Dashboard -> Upgrade -> here you can update theme easily.
    Thanks
    Mohammad

    February 16, 2015 at 12:25 pm #150489
    Allano
    Member
    Post count: 44
    This reply has been marked as private.
    February 16, 2015 at 12:30 pm #150492
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved.
    Thanks
    Mohammad

    February 16, 2015 at 12:32 pm #150493
    Allano
    Member
    Post count: 44
    This reply has been marked as private.
    February 16, 2015 at 12:43 pm #150497
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that page http://ihelpny.com/shop/ looks perfect.

    Thanks
    Mohammad

    February 16, 2015 at 12:45 pm #150499
    Allano
    Member
    Post count: 44
    This reply has been marked as private.
    February 16, 2015 at 1:12 pm #150516
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You need to create a products with attribute like color,size to display the shop page like our demo.
    Thanks
    Mohammad

    February 16, 2015 at 4:26 pm #150608
    Allano
    Member
    Post count: 44
    This reply has been marked as private.
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    Posted in: Neighborhood
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