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  Posted in: Dante
• February 5, 2015 at 2:21 pm #147553
  Ivo

  Member

  Post count: 97

  Hi there.

  We have a serious problem here with the buying process. Just not working. I’ll describe the steps the best I can.

  Situation 1: Buy without login first

  Step 1. Choose product to buy
  Step 2. Proceed to payment
  Step 3. Login
  Step 4. logged in successfully but the buying list just disappears (Result: Client lost = me loose my job)
  Step 5. Go back to shop to buy again
  Step 6. The result is to be logged off and start all over again

  Situation 2: Buy with login first

  Step 1. Login
  Step 2. Choose products
  Step 3. Go to payment
  Step 4. Out of the shop. Need to start all over again

  Can’t upload more images

  Any ideas? Thanks

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  February 5, 2015 at 2:39 pm #147579
  Ivo

  Member

  Post count: 97

  Hi.

  Just an UPDATE.

  If I change the client profile to ADMINISTRATOR, averything goes well.

  But I can’t change all my clients profiles to administrators.

  Or I’m missing something here in my settings or I have a very serious problem, and we’re about to lunch the shop.

  February 5, 2015 at 2:57 pm #147589
  Ivo

  Member

  Post count: 97

  Another UPDATE.

  Possible “under construction” plugin messing around.

  Cheers

  February 5, 2015 at 3:04 pm #147592
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you confirm if it’s working or not?

  -Rui

  February 5, 2015 at 3:16 pm #147600
  Ivo

  Member

  Post count: 97

  Hi Rui, Yes, looks like is working now.

  Got to run some more texts.

  I’ll let you know

  February 5, 2015 at 3:47 pm #147606
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Ok great.
  -Rui

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  Posted in: Dante