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  Posted in: Joyn
• February 5, 2015 at 4:52 am #147381
  Taffy

  Member

  Post count: 261

  Sample: http://taffydev.com.au/clients/hatziscusack/services/

  1) Accordion element does not work. I have established a 4 section accordion on this page and it does not appear in any browser.

  2) I have established 4 toggle sections and the bullets to not appear on the lists inside the toggle windows.

  Thanks,

  Mark

  February 5, 2015 at 10:54 am #147485
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  I need you to try 2 things:

  1) Disable al of your plugins, then check this page: http://taffydev.com.au/clients/hatziscusack/test-accorion/ to see if it’s fixed

  If that does not work

  2) Open your wp-config.php file and set WP_DEBUG to True and let me know when you have done so

  – Kyle

  February 6, 2015 at 3:01 am #147726
  Taffy

  Member

  Post count: 261

  Hi Kyle,

  1) Turning off the Plugin worked. Thanks

  2) How can we get the bullet points to be visible in the Toggle boxes?

  February 6, 2015 at 3:09 pm #147866
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Add the code below to your custom css option.

  
  .spb_toggle ul {
  list-style: inherit!important;
  margin-left: 20px!important;
  }

  -Rui

  February 6, 2015 at 6:54 pm #147938
  joanrojeski

  Member

  Post count: 13

  Hi,
  I’ve got the same problem. Accordion doesn’t appear: http://www.mafreino.com/clinicacubells/test

  I’ve tried deactivating all the plugins but it still doesn’t work. What can I do?

  February 6, 2015 at 7:08 pm #147943
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi @joanrojeski

  It seems you don’t have the latest Joyn version, please update and clear the cache.
  Also if it’s doens’t work try to disable all plugins and test again to discard any possible conflict.

  -Rui

  February 6, 2015 at 7:14 pm #147946
  joanrojeski

  Member

  Post count: 13

  I have a problem with the updates… I’ve modified some lines in some files and I understand that if I update to the last version… I would lose all my changes, right?

  February 6, 2015 at 7:19 pm #147949
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Yes that’s right. But I guess it’s better to start moving those changes to a child theme or else you won’t benefit of the fixes/new features that the new versions have.

  But I think in your current version we hadn’t any problem with the accordions, so give it a try by deactivating all plugins and testing again.

  -Rui

  February 6, 2015 at 7:29 pm #147955
  joanrojeski

  Member

  Post count: 13

  I’ve just deactivated all the plugins again but… no changes. Accordions don’t work (toggles do from the beginning).

  I don’t know how to configure a child theme, is there any link about it?

  Thank you.

  February 6, 2015 at 8:10 pm #147969
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  The child theme should be inside the files downloaded from Themeforest. It’s a zip called joyn_child.zip

  Just upload and activated it, it comes with 2 files.
  Style.css and functions.php

  Some documentation
  http://codex.wordpress.org/Child_Themes

  Can you provide me admin access to figure out the accordion issue?

  -Rui

  February 8, 2015 at 11:34 pm #148180
  Taffy

  Member

  Post count: 261

  Hi Rui,

  Adding

  .spb_toggle ul {
  list-style: inherit!important;
  margin-left: 20px!important;
  }

  to the Custom CSS does not work.

  Please advise ASAP.

  February 9, 2015 at 12:28 am #148194
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  It’s working already, it was just a mistake in the class element.
  -Rui

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  Posted in: Joyn