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Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Flexform
  • February 4, 2015 at 6:39 pm #147317
    rogeriocoutinho
    Member
    Post count: 7

    Hi,

    I’m trying to add some imagens to my blog posts but I’m having some problems with some images.

    I’d like to understand what is the proper size and dimension for the thumbnails. Currently in my blog posts just the smaller images works.

    Thanks.

    February 5, 2015 at 12:17 pm #147517
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Not sure what you mean? What sizes are you asking about? You should be able to upload any size image for your posts

    – Kyle

    February 5, 2015 at 2:15 pm #147550
    rogeriocoutinho
    Member
    Post count: 7

    Well, let me explain.

    When I try to use an image with dimension 760×507 as thumbnail it don’t works. But if use an image with 371×237 then it works.

    And I’m having another problem here, when the smaller image works for thumbnail and detail images it don’t work for related article images.

    February 5, 2015 at 2:16 pm #147551
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please provide me with an example link

    – Kyle

    February 5, 2015 at 2:45 pm #147581
    rogeriocoutinho
    Member
    Post count: 7

    Shure, here is the link: http://www.otocador.com.br/planejar-para-conquistar/

    In this post you can see that the thumbnail for the post “Mas o que é Técnica?” don’t works.

    February 5, 2015 at 2:55 pm #147587
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You sure you have set a thumbnail image for that post? In the post meta options?

    – Kyle

    February 5, 2015 at 3:22 pm #147601
    rogeriocoutinho
    Member
    Post count: 7

    Yes, you can see the thumbnail working in the home page: http://www.otocador.com.br

    And the detail image is ok for the post: http://www.otocador.com.br/mas-o-que-e-tecnica/

    But it does not work for the related article thumbnail inside the other posts.

    As you can see in the bottom of posts:
    http://www.otocador.com.br/planejar-para-conquistar/
    and
    http://www.otocador.com.br/2015-um-ano-para-dominar-a-tecnica/

    February 9, 2015 at 10:53 am #148313
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Check my image below.
    https://www.dropbox.com/s/vtts78n0m9x86e2/related_posts_navigation.png?dl=0

    If you are talking about those red areas, that navigation doesn’t have any thumbnails has default.

    -Rui

    February 14, 2015 at 3:10 pm #150141
    rogeriocoutinho
    Member
    Post count: 7

    Hello Rui,

    Actually I deactivated this area because it’s not working.

    I did a test here to try to understand what is the problem. I downloaded an image from the Flexform demonstration blog and upload to my site to see what happens.

    This is the image:
    http://flexform.swiftideas.net/wp-content/uploads/2013/02/16494750_72dpi_flip1-1170×779.jpg

    So I put this image as my post thumbnail in the post: “Mas o que é técnica?” as you can see int the image “ThumbnailConfig”.

    And still don’t work, the thumbnail is not in the post as you can see in the image “ThumbnailNotWorking”.

    In my tests here the thumbnail image works just in the case I upload an image with 371×237 dimension.

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    February 16, 2015 at 10:50 pm #150696
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi Rogério,

    Can you provide admin access so I can take a look?
    Use the private reply.

    Thanks
    -Rui

    February 17, 2015 at 2:36 pm #150918
    rogeriocoutinho
    Member
    Post count: 7
    This reply has been marked as private.
    February 18, 2015 at 12:44 pm #151213
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please enable WP Debug to see if any errors show up, maybe you do not have GD Image Library enabled on your server

    – Kyle

    February 19, 2015 at 1:14 am #151428
    rogeriocoutinho
    Member
    Post count: 7

    Shure, it’s enabled.

    please use the address otocador.com instead of otocador.com.br.

    February 19, 2015 at 1:23 am #151429
    rogeriocoutinho
    Member
    Post count: 7

    I took a look and found that the GD image was not installed. I installed and it looks like everything is working now.

    February 19, 2015 at 7:59 am #151467
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

    – Kyle

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