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  Posted in: Neighborhood
• February 1, 2015 at 11:33 am #146051
  jadeaneprice

  Member

  Post count: 6

  Hello,

  On the checkout page of my site, the ‘my order’ section will not load and therefore customers cannot proceed with payment.

  Please see attached screenshot.

  Can someone please assist?

  Thanks,

  Attachments:

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  February 1, 2015 at 5:37 pm #146070
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please upgrade theme, woocommerce to latest version and let me know your feedback.
  Thanks
  Mohammad

  February 5, 2015 at 4:08 pm #147615
  jadeaneprice

  Member

  Post count: 6

  Thanks this fixed the issue.

  February 5, 2015 at 4:40 pm #147627
  jadeaneprice

  Member

  Post count: 6

  After updating this theme the ‘ add to cart’ button has disappeared from my products? Please can you assist asap as I need to launch the site tomorrow.

  Thanks,

  February 5, 2015 at 4:46 pm #147630
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check after clear the cache of browser because i am able to see Add to cart button.
  Thanks
  Mohammad

  February 5, 2015 at 5:00 pm #147638
  jadeaneprice

  Member

  Post count: 6

  Thanks Mohammad, i have 2 more issues that have come up.

  1. The header has reduced itself in size and is now cut off

  2. the product carousel on the home page has stopped working.

  Thank you so much for your help.

  Thanks,

  February 5, 2015 at 5:44 pm #147663
  jadeaneprice

  Member

  Post count: 6

  Hi Mohammad,

  On mobile the ‘add to cart’ is not showing up.

  Thanks for your assistance.

  February 6, 2015 at 2:05 pm #147851
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I’m seeing it fine.
  https://www.dropbox.com/s/is8kx994tf5yqcz/2015-02-06%2014.03.55.png?dl=0

  can you try to clear the mobile browser cache?

  -Rui

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  Posted in: Neighborhood