New Landing How can we help? Themeforest Theme Support Flexform portfolio filter not working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Flexform
  • #14522
    design_agency
    Member
    Post count: 26

    howdy,

    i’ve gone through previous posts with a similar issue and tried all the fixes recommended:
    – remove special characters
    – make sure filter is “on”
    – play with the top spacing

    however, my filter is still on the fritz.

    would you mind taking a look?

    thanks,
    emily

    #15023
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Emily,

    That page is password protected, so I can’t see it (we don’t store your passwords, in case you previously sent them)

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #15031
    design_agency
    Member
    Post count: 26

    password is doodle.

    thanks,
    emily

    #15462
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Emily,

    Might be an issue with WP 3.6 and its jQuery (Flexform hasn’t yet been updated for 3.6).

    Since you’ve already updated to 3.6, the only options are to either downgrade to 3.5.2 until we release a theme update, or wait until we provide 3.6 compatibility with Flexform (should happen these days / next week)

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #16090
    design_agency
    Member
    Post count: 26

    hi there,

    just did the update to 1.5 and my filter is still not working. would ya mind taking another look? page is here, password is doodle.

    thanks!
    emily

    #16608
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you please deactivate all your plugins and see if that helps?

Viewing 6 posts - 1 through 6 (of 6 total)

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