Viewing 4 posts - 1 through 4 (of 4 total)
  • #144745
    markhuntley
    Member
    Post count: 18

    Hi,

    I am using a ‘fancy product designer’ plugin to create custom tshirts prodcucts within my woo commerce shop section. There is a problem with the navigation on the builder that when I press a button it makes the screen go blank. Also sometimes when I load the page with the builder on it appears blank for a few seconds. I contacted the plugin author and he says that it’s to do with the theme not the plugin. Can you offer any advise to what might be causing it.

    Thanks

    Mark

    #144769
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you tell us the exact steps so we can reproduce the same error?

    -Rui

    #144822
    markhuntley
    Member
    Post count: 18

    I think it might just be slow loading. I will finish setting it up tomorrow and review it for problems.

    #144834
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Let us know.

    If necessary increase your WordPress memory inside the wp-config.php
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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