New Landing How can we help? Themeforest Theme Support Flexform Progress bar does not load/fill in Firefox

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Flexform
  • #14360
    nothere3579
    Member
    Post count: 23

    The progress bar does not load/fill to reflect a campaign’s funding level. I have included screenshots of the appearance in Firefox where it is not working and in Chrome where it is. Any insight is greatly appreciated.

    #14993
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hey,

    Can you please link to your site so I can try to find out where the issue comes from?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #15068
    nothere3579
    Member
    Post count: 23
    This reply has been marked as private.
    #15467
    Cosmin – SUPPORT
    Member
    Post count: 3851

    I see you’re using a child theme – did you make any additional CSS changes? (layout seems broken, there’s horizontal scrolling)

    Try also disabling Jetpack and see if that fixes it.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #15522
    nothere3579
    Member
    Post count: 23

    Hi Cosmin,

    I disabled and uninstalled Jetpack, and it still didn’t work. (After trying this, I reinstalled Jetpack because I want to use their subscription module.) I’ve also tried deactivating all plugins and saw no change.

    As far as the horizontal scrolling goes, it is happening because I made the main container’s overflow visible to allow for the slider to extend up underneath the header bar. It’s not an ideal solution, so if you can think of a way to allow for the header to overlap the slider without also creating this horizontal scrolling situation, that would be awesome.

    I don’t think the overflow would be affecting the progress bar however.

    Any other ideas?

    #16232
    Cosmin – SUPPORT
    Member
    Post count: 3851

    If you have not made any changes directly to theme files, can you please try re-installing the theme?(delete it, install the latest version as a fresh theme and activate it; your theme options and content will not be affected)

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #30381
    nothere3579
    Member
    Post count: 23

    Hi Cosmin,

    It’s been awhile! I was working on other things and this went to the backburner. However, the problem persists.

    I am using the latest version of Flexform. I have tried deactivating all plugins with no success. I even got rid of the child theme. No dice. The progress bar still doesn’t load in Firefox, or on mobile.

    The site is now live at http://virunga.org. Any insight you can provide would be most helpful.

    Thanks!

Viewing 7 posts - 1 through 7 (of 7 total)

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