New Landing How can we help? Themeforest Theme Support Joyn Accordion not showing

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Joyn
  • #143255
    cocothink
    Member
    Post count: 23

    Hello,

    I have set up an accordion in the Swift Builder and it’s not showing up in the final page. Any ideas of why this is happening? And it only happens with the accordion in this page, because a text block is indeed appearing.

    Thanks!

    #143333
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us the link of that page and also admin credentials so we can check it?

    -Rui

    #143653
    cocothink
    Member
    Post count: 23
    This reply has been marked as private.
    #143676
    cocothink
    Member
    Post count: 23
    This reply has been marked as private.
    #143756
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade theme to latest version 1.33 and check for issue.
    Thanks
    Mohammad

    #143934
    cocothink
    Member
    Post count: 23

    The accordion is still not showing after upgrading to the latest version. Any ideas of what’s going on?

    Thanks!

    #143969
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I fixed the issue so please check.
    Thanks
    Mohammad

    #143973
    cocothink
    Member
    Post count: 23

    Hi!

    I’ve checked it and something weird is going on, I can’t see the accordion if I’m logged in as admin, but if I open an Incognito Window on Chrome and load that very same page, the accordion appears. Did the same happen to you?

    #143981
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working fine to me always and not getting issue like that you.
    Thanks
    Mohammad

Viewing 9 posts - 1 through 9 (of 9 total)

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