New Landing How can we help? Themeforest Theme Support Dante Product image issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Dante
  • #142966
    Mar21
    Member
    Post count: 219

    Hi,

    I have a problem with a product image : It is like bad optimised and I can’t update it.
    The same image stay in front office. I haven’t the problem in other product page. I have tried with a 720×720 px image and with an other product image…the same picture stay.

    Thanks for your help

    émilie

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    #143065
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ve uploaded an 80px x 80px image, that is far too small http://www.yogaduson.net/wp-content/uploads/2014/09/pochette-MMH-80px.jpg

    – Kyle

    #143095
    Mar21
    Member
    Post count: 219
    This reply has been marked as private.
    #143099
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What do you mean you can’t update the page?

    – Kyle

    #143102
    Mar21
    Member
    Post count: 219

    I have set a 720×720 px feature image but the product’s image stay a smaller one( 80x80px)

    #143103
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ll need to regenerate thumbnails

    – Kyle

    #143316
    Mar21
    Member
    Post count: 219

    Thanks Kyle, the problem was the size of the image in the “product variation”

    #143318
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Is everything sorted now?

    #143319
    Mar21
    Member
    Post count: 219

    yes!

    #143320
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

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