New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Revolution slider shifting images up after editing

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Neighborhood
  • August 3, 2013 at 12:29 am #14227
    westcoastsurf
    Member
    Post count: 210

    Hello.

    I am creating a slider which works fine at first, but when I go back in to edit one slide by adding/editing more text layers, the background image moves up about 40-60 pixels out of top view when viewed through the published slider after update. It still looks fine in the editing slide window.

    Rev settings:

    Using Page Slider Options & Revolution slider alias

    Slider Layout: Auto Responsive
    Grid Width: 1170
    Grid Height: 780

    Background image: 1920×1275

    Very frustrating. I have to keep deleting and redoing the slider if I make edits. Is this a known issue and it it fixed in the latest revo version? I see we are a few versions behind, can we get the latest version of it please?

    Thanks

    August 6, 2013 at 12:51 pm #14641
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    August 12, 2013 at 8:28 pm #15967
    westcoastsurf
    Member
    Post count: 210
    This reply has been marked as private.
    August 12, 2013 at 10:40 pm #15992
    westcoastsurf
    Member
    Post count: 210
    This reply has been marked as private.
    August 15, 2013 at 2:22 pm #16560
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, I will ask the developer to check that out, thanks!

    (subscribed)

    August 17, 2013 at 5:34 am #16885
    fabulush
    Member
    Post count: 3

    Was there any solution to this issue? I am having the same or a similar issue.

    http://fabulush.dreamhosters.com/store/

    Can you please assist in why the Revolution slider is cutting off? Also on my mobile, the Revolution slider is not responsive.

    Thank you!

    August 18, 2013 at 10:18 am #16983
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @westcoastsurf – I’ve attached the latest version of the revolution slider for you to try.


    @fabulush     – do you have your own slider set up?

    – Ed

    August 18, 2013 at 12:43 pm #16989
    westcoastsurf
    Member
    Post count: 210

    I already had access to the latest rev slider and had it updated. The issue didn’t change.

    August 18, 2013 at 1:04 pm #16990
    westcoastsurf
    Member
    Post count: 210

    When I go back to a different slide to edit it/add more layers that is when it shifts/doesn’t hold its top position anymore in published view.

    August 19, 2013 at 5:33 pm #17181
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @westcoastsurf – Just had a look, and it seems to be to do with the full width center option. If you disable it, looks like it works as expected?

    – Ed

    August 19, 2013 at 5:49 pm #17185
    westcoastsurf
    Member
    Post count: 210

    I have been playing with that but there is a bug though, when you uncheck the

    “Full Width Centering: Apply to full width mode only. Centering vertically slide images.”

    and save the slide then go and create/edit another slide, then go back to the original/other slide, the full width centering box magically is autochecked again.

    August 21, 2013 at 3:55 pm #17526
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That would be an issue with the plugin. I’ll keep an eye out for updates and include it when possible.

    – Ed

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    Posted in: Neighborhood
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