New Landing How can we help? Themeforest Theme Support Joyn Why are Stacked Gallery images cropped?

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Joyn
  • #141994
    cmi99
    Member
    Post count: 22

    Hi i’am using the Joyn Theme and got a Problem with the stacked gallery images in the post detail gallery.

    The stacked gallery is automatically using the cropped version of the original image.
    The original height is 3536px and the cropped (to center) version is only 1200px.

    Any idea how can i use the original file?

    #142022
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you provide a link so I can check?

    – Kyle

    #142033
    cmi99
    Member
    Post count: 22

    Hmm, Sorry. The site is running on my local machine.
    It seems that WordPress does not use the original image.
    Instead, WP is using one of this automatically generated & cropped images.

    #142035
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please can you inspect the element and let me know what size image it’s using?
    – Kyle

    #142271
    cmi99
    Member
    Post count: 22

    Hi,
    the original image size of the uploaded file is: 698x948px
    the stacked gallery is cropping the file to 698x577px.

    ??

    #142300
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Are you referring to a portfolio item? When you choose stacked gallery for the detail media?

    – Kyle

    #142312
    cmi99
    Member
    Post count: 22

    Hi Kyle,
    No i don’t referring to a portfolio item. Should i?
    I think its quite the same structure as shown in your demo site here:

    Linn & Laura

    #142325
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can’t see why your images would be cropped, please let me know when the site is online so I can take a look

    Thanks
    Kyle

    #142362
    cmi99
    Member
    Post count: 22

    Hi Steve, thanks for your effort. Meanwhile, I have found another solution to display the content. I simply placed the images into the article text block.
    If I need more help I try provide you a login for the site.
    Many Thanks!

    #142391
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks @cmi99

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