New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Logo being distended in header after update to newest version of Neighborhood

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Neighborhood
  • January 15, 2015 at 1:20 am #141592
    Build & Imagine
    Member
    Post count: 10

    Hello,

    When I updated my staging site to Neighborhood 2.05, it messed up the dimensions of the logo in our header, and I can’t figure out how to fix it. You can see how it’s supposed to look on our main site – buildandimagine.com. I’d appreciate your help.

    Thanks!

    January 15, 2015 at 8:30 am #141617
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Doesn’t seem to bad to me? http://d.pr/i/knqE/3hcLHTne

    – Kyle

    January 15, 2015 at 6:47 pm #141832
    Build & Imagine
    Member
    Post count: 10
    This reply has been marked as private.
    January 15, 2015 at 7:17 pm #141836
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Not sure what are you current settings for the width and height. try to remove the height value leaving only the width.

    -Rui

    January 15, 2015 at 7:22 pm #141838
    Build & Imagine
    Member
    Post count: 10

    Hi Rui,

    The height is already blank; see attached.

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    January 15, 2015 at 7:52 pm #141849
    ballisticone
    Member
    Post count: 103

    i have the same problem , at
    l3all.com

    January 16, 2015 at 12:51 am #141888
    Build & Imagine
    Member
    Post count: 10

    @ballisticone – it’s good to know we’re not alone :). But I’m sorry that you’re having trouble too!

    January 16, 2015 at 12:58 am #141889
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I was wrong in my previous reply.
    You have 2 options to fix it:

    1) Place the correct height of the logo, in your case is 111px

    2) Upload again the logo and the height will be calculated automatically.

    Give it a try.


    @ballisticone

    Can you do the same? Your logo height seems to be 21px

    -Rui

    January 16, 2015 at 1:58 am #141892
    Build & Imagine
    Member
    Post count: 10

    Hi Rui,

    I re-uploaded the image and set the dimensions to 500px * 111px as you suggested, and it looks much better, thank you.

    I’m confused as to why that worked, though, since the image I re-uploaded was 500px * 150px. Where did you get the 111px from?

    Thanks,
    Sarah

    January 16, 2015 at 2:14 am #141893
    Build & Imagine
    Member
    Post count: 10

    Hi Rui,

    I installed the upgrade on my main site and then had to roll it back because, while adjusting the dimensions of the logo worked as you recommended, suddenly the logo was no longer lined up properly. In the header format I’m using it’s supposed to be horizontally aligned with the menu items, but after the upgrade it started being higher than they were (and, weirdly, once I rolled back the upgrade, they now appear to be higher than they were originally).

    Do you know why the logo/menu layout is not longer matching the header template?

    Thanks,
    Sarah

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    January 16, 2015 at 9:39 am #141944
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You site is no longer loading for me, can you check?

    – Kyle

    January 16, 2015 at 6:23 pm #142126
    Build & Imagine
    Member
    Post count: 10

    Hi Kyle,

    I might have been updating it when you tried? It’s live now.
    I did some more digging, and forcing the height on the logo so that it looks correct on a desktop makes it look distended when in mobile view. Is there another way I can fix this?

    Thanks,
    Sarah

    January 17, 2015 at 8:01 am #142171
    ballisticone
    Member
    Post count: 103

    got it . thanks.

    January 19, 2015 at 8:29 am #142282
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You shouldn’t need to force the height of desktop, there’s options in the theme options for the logo height, just use that, if that causes you any problems let me know and I’ll take a look

    – Kyle

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