ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• January 10, 2015 at 1:53 am #140548
  iammyal

  Member

  Post count: 42

  Hi,

  Can you tell me why my shop page looks like this? See screenshot. There’s 2 style of thumbnail layouts.

  Plus as per your instructions via http://www.swiftideas.com/forums/topic/not-all-products-displaying/ I can’t get the permalinks for the single products to work correctly when I set the permalinks Product permalink base to shop. When the “base to shop” is set the single products goes to the 404 page. I would like to set it to “Shop base”.

  Attachments:

  You must be logged in to view attached files.
  January 11, 2015 at 9:16 pm #140665
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Have you added a woocommerce shortcode to your shop page? If so you need to remove it.

  I will check the permalinks for you

  – Kyle

  January 12, 2015 at 10:40 pm #141053
  iammyal

  Member

  Post count: 42

  Hi,

  No shortcode. I’m using the swiftpage builder. See the code below.

  [spb_products asset_type=”top-rated” category=”mens, women” carousel=”no” product_size=”standard” item_count=”48″ width=”1/1″ el_position=”first last”]

  January 13, 2015 at 7:40 am #141084
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No need for that, the products are automatically added to your shop page, the page editor should be completely blank

  – Kyle

  January 13, 2015 at 11:55 am #141147
  iammyal

  Member

  Post count: 42

  Re: Shop page – Thank you.

  Any word on the permalinks?

  January 13, 2015 at 12:10 pm #141151
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  January 13, 2015 at 12:24 pm #141154
  iammyal

  Member

  Post count: 42

  This reply has been marked as private.
  January 13, 2015 at 4:48 pm #141241
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  My reply is private since I replied he usually don’t publish url or images that customers place in private replies.

  Now I’m confuse can a couple examples of those links that don’t work and adjust the settings so that I get the same error when pressing the links you will provide me?

  thanks
  -Rui

  January 13, 2015 at 5:09 pm #141247
  iammyal

  Member

  Post count: 42

  This reply has been marked as private.
  January 14, 2015 at 11:53 am #141417
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Already see the problem, it’s not possible to have the same word for several permalink settings.

  In this case you have the “shop” in the Category, Product category and Product base.
  It can be only used in 1 place, this is how WordPress works nothing with the theme.

  It can’t assume several types because that way after the “shop” text in the url, WordPress would not been able to determine if the rest of the url is related to a product, a category or something else and point in the right place.

  At the moment a left the shop only in the product basename just for you to check that it works on the product but not on the others.

  -Rui

  January 14, 2015 at 12:08 pm #141425
  iammyal

  Member

  Post count: 42

  Hi,

  Ok I see that it’s either or.

  Thank you very much for sorting this out.

  January 14, 2015 at 12:18 pm #141429
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem.
  -Rui

• Back to forum

  Posted in: Dante