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  Posted in: Dante
• January 5, 2015 at 6:12 pm #139142
  snbozek

  Member

  Post count: 66

  Hi, I would like to remove the space between the header and the first text box (shown in the attached screenshot).

  I feel like I’ve asked this question before (but for a RevSlider, not text box) but I can’t search through my own threads (perhaps a feature you can add to the Support page?).

  Thanks so much!

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  January 6, 2015 at 9:05 am #139226
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Can you please provide a link to that page?

  – Kyle

  March 25, 2015 at 2:32 am #160460
  CurtisLea

  Member

  Post count: 33

  I know one way to remove part of it is to turn off the shadow in the header options but it won’t remove it all.

  I too would like to know how to fix this issue. The sample site doesn’t seem to have it there so it’s kind of odd that it’s there.

  The site I’m dealing with is:

  http://fdiforearmcrutches.com

  You’ll need to login in as guest/guest to be able to view it. I’ve got it locked behind a maintenance page.

  March 25, 2015 at 6:33 am #160475
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am not able to see any issue as explained in attached screenshot. This page looks perfect now http://fdiforearmcrutches.com/. You need to clear the cache of your browser.
  Thanks
  Mohammad

  March 25, 2015 at 5:16 pm #160747
  CurtisLea

  Member

  Post count: 33

  No it’s still there. I cleared my cache and I still see it, so does my client. In numerous browsers and operating systems. Here’s a screen cap of what I’m seeing and what I want it to be like. There is clearly some sort of gap either below the header or above the slider that creates this extra space and throws off the balance of the layout.

  It only appears to be on the home page and while it does disappear as you begin to scroll down the page, on the initial load it’s off and your sample site it is not. It loads the menu and logo centered and properly balanced.

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  March 26, 2015 at 6:01 am #160865
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You have enabled maintenance mode. How can i view your website?
  Thanks
  Mohammad

  March 26, 2015 at 4:28 pm #161170
  CurtisLea

  Member

  Post count: 33

  With the same login/pass info you used the last time from the previous post I made in this thread.

  “The site I’m dealing with is:

  http://fdiforearmcrutches.com

  You’ll need to login in as guest/guest to be able to view it. I’ve got it locked behind a maintenance page.”

  March 26, 2015 at 4:36 pm #161174
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can’t find the login credentials.
  Post it again in a private reply.

  -Rui

  March 26, 2015 at 5:51 pm #161205
  CurtisLea

  Member

  Post count: 33

  Have you not read the previous posts?

  Are you just screwing with me at this point or is this the level of service I’m to expect from your support system?

  Just in case it’s not PERFECTLY CLEAR yet.

  Click here: http://fdiforearmcrutches.com/wp-admin

  Then use the username: guest

  and then the password: guest

  Once you reach the destination, in the top left hand corner click on the words “FDI Forearm Crutches” and select “visit site”.

  March 27, 2015 at 11:17 am #161374
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi there

  You need to ‘Remove Top Spacing’ in the page meta options

  – Kyle

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  Posted in: Dante