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  Posted in: Cardinal
• December 26, 2014 at 8:28 am #137802
  icecast

  Member

  Post count: 182

  hi, the recent update has created an error in the vertical header of my home page

  the following text is erroneously displaying: “Contact us on 0800 123 4567 or [email protected]”

  i have not chosen to display this text in the header left config; and i have cleared cache, permalinks, and re-saved settings – text still will not disappear.

  December 26, 2014 at 9:14 am #137807
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check all widgets because this text seems to come through text widget. Let me know your feedback.
  Thanks
  Mohammad

  December 26, 2014 at 9:35 am #137810
  icecast

  Member

  Post count: 182

  It is not coming from any text widget, it is in the vertical header menu.

  The code below makes it disappear, but I prefer not to solve with CSS.

  .vertical-header #header-section #vertical-nav .vertical-menu-bottom {
  display: none;
  }

  December 26, 2014 at 10:05 am #137813
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me wordpress admin login detail to check and resolve the issue.
  Thanks
  Mohammad

  December 26, 2014 at 10:16 am #137815
  icecast

  Member

  Post count: 182

  I prefer not to give admin access – I double checked the widgets and there are no widgets used anywhere.

  December 26, 2014 at 10:22 am #137816
  icecast

  Member

  Post count: 182

  I turned the header text on in both sections, saved, then removed, and saved again – solved problem even though I had not used either of them previously.

  December 26, 2014 at 10:26 am #137818
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Glad it’s solved. thanks for the heads up we will check if this happens on other sites.

  -Rui

  December 26, 2014 at 10:26 am #137819
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  This issue dont come with us? How can i check your settings? We reall need your login detail to assist you. You can send your information here through private reply. Many users daily share their information.
  Thanks
  Mohammad

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  Posted in: Cardinal