New Landing How can we help? Themeforest Theme Support Joyn Thumbnails revert to low quality (Joyn)

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  • Posted in: Joyn
  • #137382
    FruitbatDesign
    Member
    Post count: 27

    Hello there,

    Thanks for the great support and another great theme.

    Media settings issue: All the thumbnail, medium and large sizes are set to high resolutions and I regenerated the thumbnails using Regenerate Thumbnails.

    This works and the thumbnails are high res and look good when the columns stack.

    However, when I log in again later they seem to revert back to low res thumbnails automatically, that look terrible on mobile and retina displays. Is there some theme setting that is overwriting the usual Media Settings?

    Kind Regards

    Leon

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    #137486
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I can be cache. If you have any cache plugin please purge the cache and clear the browser cache.

    If it stills the same, please provide us an admin access so we can check how the images look when logged in.

    -Rui

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