New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Personal shopper – Super search Problem

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    Posted in: Neighborhood
  • December 21, 2014 at 9:11 pm #137037
    tomeronen
    Member
    Post count: 153

    Hello,

    We have a problem with the search on top op the website, it used to work but now it’s not… however, we set up all the attributes right (from the woo commerce document) but when we search it’s just show all the products and not the right ones connected to the specific search.

    Please help us! 🙂

    Thanks
    Tom

    December 22, 2014 at 10:20 am #137148
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    We can’t help you without seeing your site and testing

    – Kyle

    December 22, 2014 at 10:47 am #137167
    tomeronen
    Member
    Post count: 153
    This reply has been marked as private.
    December 22, 2014 at 10:50 am #137170
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You have to have the woocommerce layered nav widget on your page for the supersearch to work as that’s the functionality we use for it

    – Kyle

    December 22, 2014 at 10:56 am #137177
    tomeronen
    Member
    Post count: 153

    Thanks for the quick reply but how do i do it exactly?

    thanks!

    December 22, 2014 at 10:56 am #137179
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Assign a sidebar to your shop page in the Theme Options > WooCommerce Options and then go to Appearance > Widgets and add the WooCommerce Layered Nav widget to the sidebar

    – Kyle

    December 22, 2014 at 11:02 am #137181
    tomeronen
    Member
    Post count: 153

    Ok, we tried to do exatcly what you said and it’s still doesn’t work…

    please kyle can you try it yourself ?

    thank you!!

    December 22, 2014 at 11:07 am #137183
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorted it for you now 🙂

    – Kyle

    December 22, 2014 at 11:09 am #137185
    tomeronen
    Member
    Post count: 153

    THANK YOU SO MUCH!! 🙂

    no way to hide the side bar,ah? so only the products will show?

    thanks

    December 22, 2014 at 11:10 am #137188
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not without leaving the white space for the sidebar area

    – Kyle

    December 22, 2014 at 11:11 am #137189
    tomeronen
    Member
    Post count: 153

    It’s perfect that way, nevermind!

    thank you so much!

    December 22, 2014 at 11:12 am #137191
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂 No problem

    – Kyle

    February 2, 2015 at 4:28 pm #146434
    egurock
    Member
    Post count: 3

    Can you explain how you fixed it? I’m having the same problem. I disabled all my plugins (and then reactivated them) and I added the WooCommerce Layered Nav widget. Still, can’t get the Super search to work.

    Here’s my site: http://www.ihatemyskis.com

    thanks!

    Eli

    February 2, 2015 at 5:11 pm #146455
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use woocommerce sidebar and insert all woocommerce widgets to sidebar with shop page. Shop page should have woocommerce sidebar with all woocommerce widgets.
    Thanks
    Mohammad

    February 16, 2015 at 2:02 pm #150534
    egurock
    Member
    Post count: 3

    Thank you. I tried that, but I still can’t get the Super Search to work.

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