New Landing How can we help? Themeforest Theme Support Dante problems social profiles saving in admin

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Dante
  • #136420
    dra
    Member
    Post count: 7

    I have problems with saving social profiles in admin -> theme options -> social profiles.
    When I put there any url -> saving doesnt work.
    what is wrong?

    #136451
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin issue. Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks
    Mohammad

    #137000
    dra
    Member
    Post count: 7
    This reply has been marked as private.
    #137308
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Like Mohammad suggested can you turn off all the plugins an test again to save the social profiles?

    Also can you check you server error logs for any message related to the theme.
    Thanks

    -Rui

    #139487
    dra
    Member
    Post count: 7
    This reply has been marked as private.
    #139596
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you have version 2.62 installed So please update to 2.70.
    Thanks
    Mohammad

    #139773
    dra
    Member
    Post count: 7

    Hi Mohammad!
    Thanks for quick reply.
    I updated it to 2.70
    But this doesnt help.

    What to do?

    #139981
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me PhpMyAdmin login detail to check database table.
    Thanks
    Mohammad

    #140125
    dra
    Member
    Post count: 7
    This reply has been marked as private.
    #140260
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please import theme options again. The theme options text file is to copy and paste the contents into the box provided within Theme Options, under the Import/Export sub-menu. You can find this file, named “dante_theme-options.txt” within the “Demo Content” folder.

    Thanks
    Mohammad

    #140567
    dra
    Member
    Post count: 7

    Hi,
    sorry, but this doesnt work. Nothing changed. I check via phpmyadmin, and content of sf_dante_option hasnt changed at all after uploading via import/export.

    So I copy/paste full content of dante_theme-options.txt to this field in table, and then tried to change something thru website. After adding facebook address, i get info:

    Warning: Invalid argument supplied for foreach() in /home/aa13212/public_html/pzkur.pl/wp/wp-content/themes/dante/includes/sf-colour-scheme.php on line 593

    Warning: Cannot modify header information – headers already sent by (output started at /home/aa13212/public_html/pzkur.pl/wp/wp-content/themes/dante/includes/sf-colour-scheme.php:593) in /home/aa13212/public_html/pzkur.pl/wp/wp-includes/pluggable.php on line 1178

    what to do?

    #140760
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I will forward this issue to developer. He will assist you shortly.
    Thanks
    Mohammad

    #140893
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @dra

    That is odd. Can you try resetting the theme options, and then entering social profiles?

    I can only think that this is some kind of database limitation on your hosting.

    – Ed

    #140970
    dra
    Member
    Post count: 7

    I tried it, but nothing changed. I thing problem is not only with social profiles, but somewhere else.
    Maybe in database settings. But where I can find a solution?

    #140971
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I can only suggest you ask your host to check if there are any evident issues with the database, as I can’t see any reason for the theme to be at fault here.

    – Ed

Viewing 15 posts - 1 through 15 (of 15 total)

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