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  Posted in: Neighborhood
• December 17, 2014 at 4:28 am #136147
  leepattinson

  Member

  Post count: 16

  My product images are completely missing. Thumbnails are working, however no larger versions when viewing each product.

  Does not work on different browser, or mobile.

  Thanks for your help
  Lee

  December 17, 2014 at 12:40 pm #136290
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Please can you provide me with a login so I can try and fix this issue

  – Kyle

  December 17, 2014 at 10:17 pm #136421
  leepattinson

  Member

  Post count: 16

  This reply has been marked as private.
  December 18, 2014 at 8:57 am #136477
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Please can you enable WP DEBUG in your wp-config.php file so I can see if any errors appear

  – Kyle

  December 21, 2014 at 6:30 am #136991
  leepattinson

  Member

  Post count: 16

  This reply has been marked as private.
  December 22, 2014 at 8:25 am #137076
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Can you please deactivate simple-mobile-url-redirect and contact-form-by-contactmetrics to see if that fixes the issue as they are flagging up errors

  – Kyle

  January 16, 2015 at 7:20 am #141921
  leepattinson

  Member

  Post count: 16

  This reply has been marked as private.
  January 16, 2015 at 9:10 am #141936
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Then you don’t have GD image library enabled on your server, please ask your hosts if they can enable this

  – Kyle

  March 9, 2015 at 8:41 pm #156084
  cyclenoid

  Member

  Post count: 27

  This reply has been marked as private.
  March 9, 2015 at 10:46 pm #156104
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi @cyclenoid,

  You have several updates pending, that can be causing problems.
  You have a woocomerce and a Neighborhood update pending.

  Also ask your hosting support if you have the GD image library enabled on your server.

  -Rui

  March 10, 2015 at 8:35 am #156180
  cyclenoid

  Member

  Post count: 27

  Hello Rui,

  I have updated everything & ask my provider about the GD Library (This Feature is enabled).

  But the product image is still missing…

  Please can you check my site again?

  Thank You!

  March 10, 2015 at 9:29 am #156189
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I see that images are loading perfectly.
  Thanks
  Mohammad

  March 10, 2015 at 9:53 am #156195
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you enable WP-DEBUG inside wp-config.php ?

  -Rui

  March 10, 2015 at 10:12 am #156200
  cyclenoid

  Member

  Post count: 27

  Hi Rui,

  Done, WP-Debug = True

  Mario

  March 10, 2015 at 4:21 pm #156277
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  The message that is displaying indicates that exist problems with the GD Library.
  Can you give me ftp access to check if the GD library is really installed?

  -Rui

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  Posted in: Neighborhood